Manager, Revenue Operations

1 week ago

Singapore MicroStrategy Singapore Full time

**Company Description**

As a global organization, MicroStrategy seeks to provide exceptional career opportunities for people with diverse backgrounds and experiences. We recognize that having a diverse workforce enables us to leverage the strengths and qualities that are unique to each individual. We believe that having a culture of inclusion encourages innovation and that this in turn drives agility and value for our employees, partners, and customers.
**Job Description** The Role**

Reporting to the Senior Director
- Revenue Operations, you will lead the Revenue Operations related functions/tasks for the assigned region and be a business partner to the Sales management of the region.

The role entails building, driving, and owning key processes and providing operational support for our sales organization.

**Your Focus**
- Document/implement channel operational processes (e.g., pricing, quoting, deal registration, partner onboarding)
- Assist sales leaders in deal sales cycle qualification, and recommend pricing structures based on Customer’s business drivers and ability to sell value
- Partner with cross-functional teams to inspect sales process quality and prioritize/drive improvements
- Support alignment/maintenance of territories and quota allocation among all sales channels/teams
- Support sales leaders in strategic programs
- Proof weekly forecast with sales leaders and analyze variations
- Support alignment/maintenance of territories and quota allocation among all sales channels/teams
- Provide detailed reporting to Regional Directors and VPs and collaborate closely with Sales Management to drive regionally focused pricing strategies
- Prepare and track Key Performance Indicators (KPI) related to overall sales performance (e.g., bookings, pipeline)
- Develop/deliver training sessions for sales to enable the team on system usage, product knowledge
- Develop a deep understanding of the business and drive processes to maintain CRM data integrity and data hygiene
- Coordinate with internal technology owners to maintain and enhance our tools (e.g., Salesforce)
- Manage/recommend enabling technologies and workflows, including CRM, CPQ, PRM for sales teams

**Qualifications** Required Experience and Skills**
- 10+ years of work experience in revenue operations, sales operations, or strategic sales roles in a high-growth SaaS environment
- Proven proficiency in identifying, diagnosing, and resolving problems while prioritizing critical issues and mapping long-term departmental needs.
- Excellent analytical skills to compile large amounts of data into an understandable format for decision-making. Ability to simplify
- Effective interpersonal and communication skills, collaboration, and cross-functional team leadership
- Demonstrated fluency with SaaS reporting and KPIs and end-to-end revenue management best practices in SaaS operating model.
- Extensive experience working with CRM tools
- Japanese language skills advantageous but not essential

**Additional Information

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