
Employee Success Manager
1 week ago
Key Responsibilities:
- Conduct one-on-one coaching sessions with clients to understand their career development needs and goals
- Develop and implement retention strategies and coaching plans that help clients progress in their careers and achieve their professional goals
- Work closely with clients to identify areas of improvement, including soft and technical skills, and develop action plans to enhance their career prospects
- Provide interview coaching, including practice sessions and feedback on performance
- Maintain accurate records of client interactions and progress, and provide regular updates to management
- Create reports to track employee progress, identify trends, and provide insights for program improvement
- Collaborate with other coaches to improve the overall quality of coaching services and program delivery
Qualifications:
- Bachelor's degree in HR, Psychology, or related field
- Minimum of 3 years of experience in career coaching, with a focus on PMETs
- Familiarity with Singapore's HR practices and IT industries
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work independently and manage multiple clients and projects
- Knowledge of job search strategies and techniques
- Familiarity with career assessment tools and resources
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