Patient Service Associate

1 week ago


Singapore COSEM HR CAPITAL AND CONSULTANCY PTE. LTD. Full time

Perform visitor registration, concierge services and information counter services
- Handle complaints/ feedback and resolve issues by performing service recovery.
- To update or escalate to Team Leader of any incident that occurred and steps taken to rectify issues
- Assist in kiosk registration, queue management, entry and exit access via gantries
- Attend to patients/ visitors’ enquiries and feedback
- Provide wayfinding and wheelchair assistance

**Job Requirements**
- Good work ethics with good sense of punctuality
- Willing to learn in fast paced environment
- Physically fit
- Able to handle pressure
- Able to converse in basic English so to greet and verify patient information
- Able to work rotating shifts (including weekends and public holidays)

**Tan Wei Jie**

Director

**EA Registration No**:R2092141

**EA License No**:20C0098

**COSEM HR Capital & Consultancy Pte Ltd**

**37 Gul Avenue, Singapore 629677



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