Associate Network Engineer

4 days ago


Singapore Micron Full time

**Our vision is to transform how the world uses information to enrich life for all.**

Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.

JR7537 Associate Network Engineer - IT

Provide first level infrastructure operation support to maintain local area network (LAN) infrastructure including network switches, routers, firewalls, loadbalancers, WLC’s, wireless, voice and telephony infrastructure.

Collaborate with WAN support Team to support wide area network (WAN) infrastructure including WAN, ISP circuits and VPN tunnels

Proactively monitor alerts and traffic statistics to prevent disruption to network services using network performance monitoring tools - eg, HP NNM, OpsRamp, Splunk, Netscout, Netbrain, DNAC, CiscoPrime, etc.

Prepare documentation for improvement of SOP based on Lesson Learn

Identify initiative to reduce the incidents and improve team productivity and efficiency

Perform escalation to next support level for unresolved cases and adhere to escalation KPI

Compile network incidents and system performance indices for system health review. Prepare reports for review.

Perform Network administration tasks such as IP address management, ACL configuration etc

Provide L2 support covering 24/7 and participate in Major incidents.

Manage and improve the Operational Processes to ensure all KPI’s are met.

**About Micron Technology, Inc.**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.



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