Associate Engineer

7 days ago

Singapore Singtel Full time

Join to apply for the Associate Engineer_Contract (Networks)role at Singtel Singtel Networks, the most established telecommunications infrastructure provider in Singapore, is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and are a strong believer in upskilling and nurturing all individuals. Come join us today as we build Singtel’s Networks of tomorrow. Make An Impact To track and manage different type of maintenance tickets of different product and campaign (e.g., evolve, elite, polcam, etc.). Investigate and analyse operation reports and make recommendations for process improvement. Conduct random audits on the field engineers’ job and adherence to procedures. Coordinate with various stakeholders (internal, field partners and customers) to ensure fault onsite resolution. Ensure that faults are attended by partners and resolved onsite as reported by customers. Ensure that partners follow Singtel guidelines in attending rectifying faults and dealing with customers. Ensure that maintenance tickets are assigned to the relevant partners. Ensure that Field Engineers onsite perform necessary checks and rectification or refer to relevant parties for follow-up. Provide weekly reports for analysis (e.g., weekly fault trend, repeated visits). Work with stakeholders on device management to ensure spares are available for partners. Skills For Success Diploma in Computer Science or Engineering or equivalent 2-3 years relevant experience Good understanding of basic data communication and information and communication technology (e.g., mobile, broadband, voice and TV)Good at planning and organization Possess Class 3 driver licence Rewards that Go Beyond Full suite of health and wellness benefits Ongoing training and development programs Internal mobility opportunities Are you ready to say hello to BIG Possibilities?Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering careerSeniority level Entry level Employment type Contract Job function Information Technology Industries Telecommunications Referrals increase your chances of interviewing at Singtel by 2x Get notified about new Associate Network Engineer jobs in Singapore, Singapore. #J-18808-Ljbffr

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