Senior Admin Assistant

5 days ago

Singapore Inchcape Full time

As a member of the Inchcape team, you will play a key part in the success of our hugely diverse global business. We are a team of over 14,500 colleagues across more than 40 countries make up the global Inchcape team. We are always searching for talented and passionate people, with a can-do attitude, to join us and help power Inchcape’s growth.
Our business focuses on four key strategic objectives with our vision to be the ‘**World’s most trusted automotive distributor and retailer**’.
Working with some of the most prestigious brands in the market, and with our enhanced basic salaries and competitive pay plans, this move could be the best move in your career so far

**Who We Are**

At **Inchcape Singapore**, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is **OUR PEOPLE.**

**Responsibilities**:

- Maintain and update customer records and information in the database
- Generate and share with the team on outstanding Work in Progress (WIPs)
- To provide Autoline and Coupa support for Service Centre Operations and channel the concerns to the respective Support PIC
- Generate and file reports for Inchcape PHV operations
- Provide support to the sales and operation team
- Prepare refund form through E-Forms
- Answer telephone calls, enquiries, customers’ complaints, and appointment booking for customers’ vehicle
- Record collection of payment through ‘Payment Allocation & Reconciliation’ in in-house system
- Sorting and mailing of credit customers’ invoices
- Prepare and submit monthly lubricant usage report
- General ad-hoc admin duties that may be assigned from time to time
- Ensuring timely submission of Incentives, OT, meal Allowance
- Timely submission of Sub-Contractors and vendor monthly payments for their services rendered to Ubi Svc Centre.
- Undertake any ad-hoc projects or duties as assigned.

**Job requirements**
- Preferably with a Diploma in Business or relevant discipline
- At least 2 years of relevant experience in administrative work, preferably in Automotive Industry
- Proficient in MS Office Tools (i.e. PowerPoint, Excel and Word)
- Experience with generating Pivot-Table, simple charts and updating of content in PowerPoint slides would be an added advantage
- Customer-service oriented, good communication skills and interpersonal skills
- Fast, positive learning attitude and meticulous
- Team player and able to work independently
- Experienced Autoline, BIPO and Coupa System would be a plus point

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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