Fulfillment Operations Strategy and Plans Manager

2 weeks ago

Singapore Shopee Full time

Department Operations- LevelExperienced (Individual Contributor)- LocationSingaporeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

**About the Team**:

- Optimize fulfillment operations for e-commerce efficiency and scalability.
- Position the company as the market leader in operations, creating a strategic moat for the Shopee platform.
- Reports directly to Director of Fulfilment, Enhance fulfillment processes to ensure efficiency, scalability, and customer satisfaction, Dynamic, strategic, and pivotal to the company's success, passion for Operational excellence and strategic planning.
- Strategic Planning: Develop and implement strategic plans to enhance fulfillment operations, focusing on cost-efficiency and speed.
- Collaboration: Work with cross-functional teams to align fulfillment operations with overall business goals.
- Data Analysis: Analyze operational data to identify bottlenecks, propose solutions, and implement improvements.
- Project Leadership: Lead projects to integrate new technologies and systems into existing fulfillment operations.
- Trend Monitoring: Monitor industry trends and best practices to continually improve processes.
- Reporting: Prepare and present regular reports on fulfillment performance to senior management.

**Requirements**:

- Bachelor's degree in any discipline, preferably with an analytical component
- 2 years of project management experience in a consulting or an operationally intensive industry
- Excellent communication skills and ability to present solutions and results to C-suite stakeholders
- Experience in logistics or e-Commerce is a good-to-have, but not mandatory

  • Head, Planning

    6 days ago

    Singapore Science and Technology Policy And Plans Office Full time

    **What the role is** **What you will be working on** - Co-lead and collaborate with operational agencies on STE programmes and initiatives (e.g. Ops-Tech capability building workshops, preparation and communication of WOG Guides); - Boost WOG STE capabilities through increased cross-leveraging opportunities including the identification of STE agencies that...

  • Planning and Fulfillment

    2 days ago

    Singapore ABB Full time

    **Planning and Fulfillment - Internship**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Regional Fulfilment Operations Manager

    4 days ago

    Singapore Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

  • Operations & Fulfilment Manager

    2 weeks ago

    Singapore KLARRA PTE. LTD. Full time

    **Operations & Fulfillment Manager** Our mission is to provide value and inspiration to our community for an inspired, everyday living through creations with great attention to detail and quality, designed to be used and loved for a long time. KLARRA strives to be a brand that constantly innovates, is technology focused with a seamless and strong...

  • Fulfilment Manager

    6 days ago

    Singapore Career Edge Asia Pte Ltd Full time

    $7k + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: West **Responsibilities** - Support the Operation Director to implement strategies and objectives to improve the operations in the Fulfilment unit - Within fulfilment operations, manage, develop, and motivate eCommerce team members while building trust, confidence, and...

  • Senior Fulfilment Planning Administrator

    3 days ago

    Singapore PEARSON EDUCATION SOUTH ASIA PTE. LTD. Full time

    The Senior Fulfilment Planning Administrator plays an important role in the generation of timely demand forecasts and presenting them for review, validation, and refinement for the assigned market. The Senior Fulfilment Planning Administrator in the key markets, works with assigned cross functional teams such as Finance, Editorial, Marketing, and Sales to...

  • Operations/Fulfilment Operator

    3 weeks ago

    Singapore COMONE INT'L LOGISTICS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Operations/Fulfilment OperatorDepartment: Logistics / TransportationLocation: 4 PANDAN CRESCENT #02-09/10/11/12/13/14, SINGAPORE 128475Employment Type: Full-timeReports To: Operation ManagerJob Description:We are looking for a detail-oriented and reliable Operations/Fulfilment Operator to support our logistics and...

  • Senior Fulfilment Planning Administrator

    1 week ago

    Singapore Pearson Full time

    **Our purpose**: At Pearson we ‘add life to a lifetime of learning’ so everyone can realise the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. **Our company**: Pearson was founded in 1844 and has been built on our ability to grow with and adapt to a constantly evolving market. Our...

  • Strategy & Planning Manager

    2 days ago

    Singapore BLUE LEAF ENERGY ASIA PTE. LTD. Full time

    **Summary** Reporting to the Head of Strategy and Planning, this position will work closely with the regional management team to conduct analyses, develop, and implement key strategic initiatives for Blueleaf Energy. The initiatives will support the company’s future growth across the Asia Pacific region towards establishing Blueleaf Energy as a leading...

  • Operations/fulfilment Operator

    7 days ago

    Singapore COMONE INT'L LOGISTICS PTE. LTD. Full time

    **Job Title**:Operations/Fulfilment Operator **Department**:Logistics / Transportation **Location**:4 PANDAN CRESCENT #02-09/10/11/12/13/14, SINGAPORE 128475 **Employment Type**:Full-time **Reports To**:Operation Manager **We are looking for a detail-oriented and reliable **Operations/Fulfilment Operator**to support our logistics and warehousing...