Operations & Fulfilment Manager

2 weeks ago


Singapore KLARRA PTE. LTD. Full time

**Operations & Fulfillment Manager**

Our mission is to provide value and inspiration to our community for an inspired, everyday living through creations with great attention to detail and quality, designed to be used and loved for a long time. KLARRA strives to be a brand that constantly innovates, is technology focused with a seamless and strong omni-channel presence. We strive to grow alongside our community, putting our customers at the forefront and creating thoughtful, meaningful relationships with them.

The KLARRA team is a passionate, motivated, warm and fun-loving family. We’re looking for like-minded and entrepreneurial people to join us to make an impact together. You will be a key part of the management team and are responsible for the brand’s customer experience, to improve operational processes, quality, performance, productivity and efficiency of the organization.

You will be responsible for these areas: Order fulfillment, logistics, e-commerce platform operations, inventory, warehousing and customer service. We’re looking for someone who is able to manage the daily operations efficiently and maintain the operations at optimum cost efficiency. You should be someone who constantly challenges the status quo, seeks to better the customer experience and to improve the overall infrastructure that will help with the growth of the business. You are expected to be meticulous, highly organized, reliable, a problem solver, analytical, proactive, resourceful and one who does not mind getting your hands dirty to get the job done at times.
- Managing daily fulfillment of orders with accuracy, quality checks and within agreed time frame
- Managing daily activities of the warehouse such as inventory system, warehousing of physical stocks and assets, logistics, physical stocks movement, retail stores’ replenishments/withdrawals, quality assurance, space management and shipping
- Responsible for floor productivity and managing team to review and develop plans for productivity and loss prevention
- Managing the demands of the fulfillment team and ensure quality of work and maximize efficiency of workflow
- Strategically and effectively plan staffing and staffing budget based on projected volume of orders
- Actively review, refine and streamline the internal operational processes to achieve best efficiency and effectiveness
- Ensuring continuous improvement in our inventory accuracy across HQ and stores’ warehouses through the use of inventory management system
- Creation of new products SKUs into the backend
- Developing and executing SOPs, Operations manual, templates and responsible for training new hires
- Managing logistics in HQ and logistics for event set ups when needed
- Liaise with other departments for resolutions of customer returns and issues when needed
- Plan, manage and maintain an operating budget that is aligned with the company's cost reduction and expansion goals
- Ad-hoc duties and assignments required by management

**Requirements**:

- Have worked in a relevant field and department for 3-5 years with a strong focus on warehousing, order fulfillment and logistics operations
- Strong organizational skills
- Comfortable with physical work
- Operate with a sense of urgency and has strong attention to details
- A reliable team player who can work independently and proactively with a _can-do _attitude
- Strong communication skills, able to communicate across all departments within the company
- Have a can do attitude and enjoy being challenged beyond the scope of work
- Ability to quickly recognize, diagnose issues and provide solutions to solve for challenges and workflow for the team
- 5-day work week


  • AMPS TEA's Baristas

    3 weeks ago


    Singapore AMPERSAND 7 PTE. LTD. Full time

    Roles & ResponsibilitiesJoin the Pioneering Team at AMPS TEAAs part of our exciting expansion, AMPS TEA is seeking passionate Baristas and Senior Baristas to help bring our signature tea beverages and desserts to more customers. You will play a key role in delivering the unique AMPS TEA store experience — and be part of building something special from the...


  • Singapore PFIZER ASIA MANUFACTURING PTE. LTD. Full time

    Responsible for leading AMP APAC initiatives to optimize FG planning and inventories and prevent obsolescence and slow-moving inventory in APAC. Working very closely with the AMP Team Leads and AMP planners the role is responsible for setting up a process enabling, Markets, AMP APAC, and GSC Regional Team to identify and proactively address early network...


  • Singapore COMONE INT'L LOGISTICS PTE. LTD. Full time

    **Job Title**:Operations/Fulfilment Operator **Department**:Logistics / Transportation **Location**:4 PANDAN CRESCENT #02-09/10/11/12/13/14, SINGAPORE 128475 **Employment Type**:Full-time **Reports To**:Operation Manager **We are looking for a detail-oriented and reliable **Operations/Fulfilment Operator**to support our logistics and warehousing...


  • Singapore COMONE INT'L LOGISTICS PTE. LTD. Full time

    Job Title: Operations/Fulfilment OperatorDepartment: Logistics / TransportationLocation: 4 PANDAN CRESCENT #02-09/10/11/12/13/14, SINGAPORE Employment Type: Full-timeReports To: Operation ManagerJob Description: We are looking for a detail-oriented and reliable Operations/Fulfilment Operator to support our logistics and warehousing operations. You...


  • Singapore COMONE INT'L LOGISTICS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Operations/Fulfilment OperatorDepartment: Logistics / TransportationLocation: 4 PANDAN CRESCENT #02-09/10/11/12/13/14, SINGAPORE 128475Employment Type: Full-timeReports To: Operation ManagerJob Description:We are looking for a detail-oriented and reliable Operations/Fulfilment Operator to support our logistics and...

  • Fulfilment Manager

    6 days ago


    Singapore Career Edge Asia Pte Ltd Full time

    $7k + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: West **Responsibilities** - Support the Operation Director to implement strategies and objectives to improve the operations in the Fulfilment unit - Within fulfilment operations, manage, develop, and motivate eCommerce team members while building trust, confidence, and...


  • Singapore Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...


  • Singapore NAS TEC PTE. LTD. Full time

    **Job Responsibilities **Fulfillment & Logistics Operations** - Lead teams of Fulfillment Executives working closely with internal and external stakeholders on daily end to end e-commerce fulfillment operations delivering the best fulfillment experiences to customers - Oversee 3rd party logistics and warehouses on daily operational performances ensure the...


  • Singapore Shopee Full time

    Department Operations- LevelExperienced (Individual Contributor)- LocationSingaporeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...


  • Singapore DOCTOR ANYWHERE OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the roleWe are seeking a Senior/Assistant, Prescription Fulfilment Centre to provide on-site administrative support. We need help to support our doctors and patients who are using DA's 24/7 tele-consultation service. This will predominantly be a hands-on, operational role.Your role as an assistant will be to help us maintain our...