Snr Executive/asst Manager, Key Account Mgmt

22 hours ago

Singapore CJ LOGISTICS ASIA PTE. LTD. Full time

**Responsibilities**:

- Lead warehouse solutioning and pricing support for regional RFQs, including multi-country tenders and cross-border warehousing projects.
- Align closely with country teams to consolidate inputs, validate local costings and harmonize regional proposals.
- Work with local teams to validate cost assumptions (e.g. labor, space, utilities, overheads).
- Ensure pricing competitiveness while maintaining profitability and operational feasibility.
- Review and reconcile actual costs vs proposed models for continuous improvement.
- Analyse past bids vs actual performance to enhance solution accuracy.
- Ensure timely and accurate submission of proposals in coordination with business development, operations and finance teams.
- Support customer meetings, presentations and clarification sessions when required.
- Act as the regional point of contact between business development, operations, IT, and finance for all warehouse solution matters.

**Key Account Management (KAM)**
- Monitor and track operational performance against agreed KPIs and SLAs.
- Conduct regular business reviews with key clients to identify gaps, opportunities, and drive improvement initiatives.
- Collaborate with internal teams (operations, IT, finance) to resolve issues and deliver solutions that meet customer expectations.
- Support account retention by proactively identifying upselling or renewal opportunities.
- Assist in onboarding new regional accounts, ensuring smooth transition from proposal to implementation phase.

**Requirements**:

- Diploma or Degree in Logistics, Supply Chain, Industrial Engineering or related field.
- At least 3 years of experience in warehousing, pricing, logistics solutioning or key account management.
- Strong analytical and Excel skills (pivot tables & costing models)
- Experience with WMS or CAD tools is a plus.
- Strong communication and stakeholder management skills.
- Detail-oriented and able to manage multiple RFQs/ projects under tight timelines.
- Ability to build strong relationships with customers and internal teams.
- Proficiency in Korean is a plus as need to communicate with Korean colleagues.

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