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Bar Operations Executive

3 weeks ago

Singapore DRIPS N DRIP LLP Full time

Our thriving bar is seeking a skilled and passionate Bar Operations Executive to join our team. As a Bar Operations Executive, you will play a pivotal role in ensuring the smooth and efficient operation of our bar, delivering exceptional customer experiences, and driving business growth. This is an exciting opportunity for individuals with a strong background in bar operations and a passion for the hospitality industry.

**Responsibilities**:

- Bar Operations Management:

- Oversee the day-to-day operations of the bar, ensuring compliance with health and safety regulations, licensing requirements, and company policies.
- Manage inventory levels of beverages, supplies, and equipment, and coordinate with suppliers for timely replenishment.
- Develop and implement standard operating procedures (SOPs) to optimize efficiency and ensure consistent service quality.
- Monitor and control costs, including inventory, labor, and waste management.
- Conduct regular audits to maintain accuracy in stock levels and financial transactions.
- Customer Service Excellence:

- Foster a culture of exceptional customer service, ensuring all guests have a memorable experience.
- Train and coach bar staff on customer service standards, product knowledge, and upselling techniques.
- Handle customer feedback, resolving any issues or complaints promptly and effectively.
- Maintain a warm and welcoming atmosphere in the bar, promoting a positive and friendly environment for both guests and staff.Beverage
- Program Development:

- Collaborate with the bar manager or beverage director to develop and update the bar menu, ensuring a diverse selection of high-quality beverages.
- Stay updated on industry trends and emerging products, recommending new offerings to enhance the bar's offerings.
- Conduct regular tastings and trainings to educate staff on the features and flavors of different beverages.
- Assist in managing relationships with suppliers, negotiating pricing, and ensuring timely delivery of products.
- Operational Efficiency and Maintenance:

- Ensure proper maintenance and cleanliness of the bar area, equipment, and facilities.
- Monitor and enforce proper handling and storage of beverages to maintain quality and freshness.
- Implement effective systems for waste management, recycling, and sustainable practices.
- Coordinate with other departments, such as kitchen or events, to ensure seamless operations and effective communication.