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Senior Manager, Marketing Technology

2 weeks ago

Singapore Marriott International, Inc Full time

**Job Number** 23131357

**Job Category** Sales & Marketing

**Location** Singapore Regional Office, 2 Harbourfront Place #06-08, Singapore, Singapore, Singapore

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management
**JOB SUMMARY**

This role will support the Asia Pacific Marketing Technology team in planning and managing the strategic development, execution and optimization of Marriott’s members marketing and communication efforts in Asia Pacific excluding China. This person will help to analyze business data, provide insights on member behaviors, and manage implementation of projects to improve direct channel bookings and member activation across markets. This role will report to Director, Marketing Technology, Asia Pacific.

**CANDIDATE PROFILE**

**Education and Experience**
- 7+ years of digital marketing, digital analytics, marketing orchestration or e-commerce experience
- An accredited college or university degree in Computer Science, Information Technology, Marketing, Business, or related field
- Experience with travel industry, hospitality and/or Internet Technology is a plus
- Must be fluent in written and verbal English

**Experiences applicable to the Job**
- Solid understanding of database technology and data transformation
- Experience in Customer Experience tools such as Adobe Campaign, Adobe Experience Platform, Adobe Journey Optimizer, or similar products
- Highly advanced abilities with Excel software or similar data manipulation tools
- Strong knowledge in using SQL/HTML/CSS
- Ability to analyze and use data to inform decisions
- Led multiple successful product and feature launch, with experience from requirements gathering to design and delivery
- Demonstrated experience and success in a highly matrixed cross functional organization

**Attributes**
- Demonstrates self-confidence, energy, and enthusiasm.
- Ability to solve problems quickly, think creatively, and satisfy Internet speed-to-market requirements.
- Team player that works well with counterparts from various functions/departments and ability to influence the work of counterparts without direct reporting accountability
- Skilled at establishing effective relationships with internal and external parties
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

**CORE WORK ACTIVITIES**
- Identify, analyze, and interpret trends or patterns in complex data sets to come up with insights and recommendations that drive business decisions.
- Manage stakeholder audience, campaign requirements and campaign deployments for Loyalty, Partnerships, and other marketing teams
- Project manage and participate in testing of Martech features and functionalities either developed in Asia Pacific excluding China or rolled out to Asia Pacific excluding China
- Partner with internal stakeholders and vendors to identify and enhance data feeds, tagging requirements, system integrations pertaining to Asia Pacific excluding China’s needs
- Support Director of Marketing Technology in gap analysis, and roadmap for Martech in Asia Pacific excluding China
- Manage reporting for stakeholder reviews

**MANAGEMENT COMPETENCIES**

**Leadership**
- **Adaptability** - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
- **Communication** - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
- **Problem Solving and Decision Making** - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
- **Professional Demeanor** - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

**Managing Execution**
- **Building and Contributing to Teams** - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
- **Driving for Results** - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
- **Planning and Organizing**:

- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

**Building Relationships**
- **Coworker Relationships** - Interacts with others in a way that builds openness, trust, and confidence in the p