Support Specialist

1 week ago

Singapore Argyll Scott Full time

Our client is the leading financial services, they are seeking for** " Support Specialist "**
- Excellent opportunity to join a multinational company with a strong global presence
- Great Opportunities to work with Global team, and Training/Support provided
- 12 months Contract position with - possibly extendable/convertible/renewable
- High learning curve, Supportive and collaborative team environment.

**Description**:

- Configuring, support and management of the ITRS Geneos platform in a global environment with over 1000 users;
- Defining, encouraging and/or enforcing good monitoring practises across the teams;
- Supporting a large scale ITRS Geneos hosting platform;
- Working with the vendor to resolve issues found with the product;
- Implementing product upgrades throughout the year;
- Creating new tools to support the ITRS Geneos hosting platform, including design, development, testing and implementation.

**Key Requirements**
- 2 - 6 years of experience in supporting the ITRS Geneos monitoring products running in a large corporate environment.
- Excellent communication skills, methodical and a fine attention to detail.
- Managing changes from Development and UAT into Production.
- Strong understanding of the Linux operating system, specifically RHEL
- UNIX shell / Perl / Python scripting skills.
- Experience of working within a Site Reliability Engineering role and knowledge of these practices.
- Good knowledge of SQL, specifically MySQL but also other database types.

**Desired Job Skills**
- ITRS Geneos dashboard design;
- Working in a highly pressurized trading environment;
- Experienced in a client facing role in technology;
- Working with source control systems e.g. Bitbucket, GIT;
- Java/AMPS/Kafka/Hadoop experience;
- Configuring/supporting Web servers e.g. Apache;
- Experience with job scheduling tools e.g. Autosys;
- Experience in configuring other industry standard event management tools (e.g. Dynatrace, Splunk etc).

EA License No. 16S8105

Tharnthip (Bee) Luechaikam

EA Reg No: R22105059

Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.

Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.

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