Application Support Engineering

14 hours ago

Singapore Geotab Full time

Who we are:
Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results Geotab is seeking an Application Support Engineering member who with training, will be able to quickly contribute to the Application Support Engineering team. If you love technology, are passionate about engineering support, and are keen to join an industry leader — we would love to hear from you

What you'll do:
**How you'll make an impact**:

- Troubleshoot production issues and coordinate with development teams to implement fixes.
- Collaborate with team members to improve engineering tools and dashboards for monitoring computing architecture.
- Plan and execute routine maintenance tasks.
- Implement automation tools and frameworks to streamline routine tasks.
- Conduct system tests for security, performance, and reliability.
- Maintain supporting documentation for areas of expertise.
- Automate repeated tasks
- Conduct post-incident reviews and identify areas of improvement for long term reliability.
- Participate in a 24x7 rotating after hours schedule.

**What you'll bring to this role**:

- Post-secondary Diploma/Degree specialization in Computer Science, Electrical, Software Engineering or a related field.
- 1-3 years experience in Application/Technical or a similar role Support.
- Strong troubleshooting skills with a systematic problem-solving approach.
- Experience with Powershell, Python, SQL, and Linux-based systems.
- Desire to work in a fast paced, evolving, growing, and dynamic environment.
- Experience working within a technical or engineering organization with knowledge of the high-technology industry considered an asset.
- Ability to work well under pressure and respond to fast changing priorities and deadlines.
- Highly organized and able to manage multiple tasks and projects simultaneously.
- Excellent verbal and written communication skills.
- Strong analytical skills with the ability to problem solve to well-judged decisions.
- Strong team player with the ability to engage with all levels of the organization.
- Technical competence using software programs, including but not limited to, Google Suite for business (Sheets, Docs, Slides).
- Entrepreneurial mindset and comfortable in a flat organization.

LI-GR1

If you got this far, we hope you're feeling excited about this role Even if you don't feel you meet every single requirement, we still encourage you to apply.

How we work:

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