Applications Support Engineer

2 weeks ago

Singapore Singapore Technologies Engineering Ltd Full time

Job ID: 16007- Location: Aero - 501 Airport Rd, SG- Description:

- **Job Summary**:
**Key Responsibilities**:

- **Application Support**:

- **Incident and Problem Management**:

- Maintain an incident log and provide regular updates to stakeholders on the status of issues.
- **Application Maintenance and Updates**:

- Test and validate updates before deployment to ensure mínimal disruption to users.
- **User Support and Training**:

- Develop user guides and support documentation to assist end-users.
- **Configuration Management**:

- **Collaboration and Communication**:

- **Continuous Improvement**:

**Qualifications**:

- **Education**: Bachelor’s degree in Computer Science, Information Technology, or a related field.
- **Technical Skills**:

- Good knowledge of MS Excel, databases, SQL, and scripting languages (e.g., Python, PowerShell).
- **Soft Skills**:

- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong customer service orientation.

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