Application Support Engineer

4 weeks ago

Singapore GNA ENGINEERING PTE. LTD. Full time
Roles & Responsibilities

Responsibilities

  • Provide software application support, troubleshooting and bug fixing related to the maintained Software Applications.
  • Involve in implementation of application enhancements as and when require.
  • Communicate with end users, customer's IT team and support engineers from other application vendors to understand the production issues and advise them the solution.
  • Resolve the incidents and recover services within contractual Service Level Agreement (SLA) requirements.
  • Work with other member(s) of the support team and Service Delivery Manager to rectify the production issues.
  • Document and track incidents and provide regular progress updates.
  • Coordinate regular system maintenance and upgrade activities such as monthly maintenance, patching, hotfix testing and deployments.
  • Perform impact analysis and post-installation verification test on monthly OS patches/updates and Software patches deployments.
  • Update project documentation in accordance to company QMS processes.

Requirements

  • Diploma in Computer Science or a related field with at least 2 year of working experience in software application development.
  • Hands-on experience with Java, PHP, Python, C#.Net, SQL/ PLSQL, APIs (RESTful and SOAP) and shell scripting.
  • Proficient in database management (SQL Server, MySQL and Microsoft Access), operational systems (LINUX and Windows Server), Application Servers (Apache Tomcat, WAMP and WebSphere)
  • Excellent communication skills (verbal, interpersonal, written) and strong troubleshooting abilities.
  • Proven experience in application support and user query management (Level 1).
  • Strong problem-solving skills with a commitment to a zero-defect mindset.
  • Must be team player with fast learning skill.
  • Must be able work in shifts to provide 24/7 support onsite
Tell employers what skills you have

WAMP
Troubleshooting
Microsoft Access
SOAP
Application Servers
MySQL
Application Development
Scripting
Service Level
Application Support
SQL Server
Python
Apache Tomcat
Java
Linux
Service Delivery

  • IT Support Engineer

    12 hours ago

    Singapore IT Support Full time

    We're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...

  • Application Support Engineer

    3 weeks ago

    Singapore Rapsys Technologies Pte Ltd. Full time

    Overview We're Hiring: Application Support Engineer (Helpdesk) We are seeking a dedicated Application Support Engineer to join our helpdesk team and provide technical assistance to users. The ideal candidate will have strong problem-solving skills, technical knowledge, and excellent communication abilities to troubleshoot application issues, resolve user...

  • Application Support Engineer

    3 days ago

    Singapore Elec-Pro Technology Pte Ltd Full time $80,000 - $120,000 per year

    Our Company is working closely with a Prestigious Public Listed organisation in Singapore. Due to our dynamic expansion in projects, we are looking for Application Support Engineers who are responsible to support software applications, troubleshoot the production issues reported by end users, and resolve the application incidents during agreed SLA time...

  • Application Support Engineer

    4 weeks ago

    Singapore ELEC-PRO TECHNOLOGY PTE. LTD. Full time

    Roles & ResponsibilitiesOur Company is working closely with a Prestigious Public Listed organisation in Singapore. Due to our dynamic expansion in projects, we are looking for Application Support Engineers who are responsible to support software applications, troubleshoot the production issues reported by end users, and resolve the application incidents...

  • Application Support Engineer

    7 days ago

    Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full time

    Application Support Engineer (1-Year Contract) **About the Role** We are seeking a proactive and detail-oriented **Application Support Engineer**for a **1-year contract**to provide comprehensive support across front - and back-office operations. You will play a key role in ensuring seamless business processes, system reliability, and effective incident...

  • Application Support Engineer

    2 weeks ago

    Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full time

    Application Support Engineer (1-Year Contract) About the Role We are seeking a proactive and detail-oriented Application Support Engineer for a 1-year contract to provide comprehensive support across front- and back-office operations. You will play a key role in ensuring seamless business processes, system reliability, and effective incident management. ...

  • Application Support Engineer

    3 days ago

    Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full time $60,000 - $180,000 per year

    Application Support Engineer (1-Year Contract)About the RoleWe are seeking a proactive and detail-oriented Application Support Engineer for a 1-year contract to provide comprehensive support across front- and back-office operations. You will play a key role in ensuring seamless business processes, system reliability, and effective incident management.This...

  • Application Support Engineer

    2 weeks ago

    Singapore Combuilder Pte Ltd Full time

    Job Summary: We are seeking a skilled and proactive Application Support Engineer with strong Java expertise to join our IT team. The ideal candidate will be responsible for ensuring smooth operations of business-critical applications, identifying and resolving technical issues, and collaborating with development and infrastructure teams for long-term...

  • Application Support Engineer

    3 days ago

    Singapore Combuilder Pte Ltd Full time $90,000 - $120,000 per year

    Job Summary:We are seeking a skilled and proactive Application Support Engineer with strong Java expertise to join our IT team. The ideal candidate will be responsible for ensuring smooth operations of business-critical applications, identifying and resolving technical issues, and collaborating with development and infrastructure teams for long-term...

  • Application Support Engineer

    4 weeks ago

    Singapore COMBUILDER PTE LTD Full time

    Roles & ResponsibilitiesJob Summary:We are seeking a skilled and proactive Application Support Engineer with strong Java expertise to join our IT team. The ideal candidate will be responsible for ensuring smooth operations of business-critical applications, identifying and resolving technical issues, and collaborating with development and infrastructure...