
L2 Application Support
1 week ago
POSITION OVERVIEW **:Front Office Level 2 Application Support**
POSITION GENERAL DUTIES AND TASKS:
Qualifications, Skills, and Experience
Experience**:1 - 3 years**
Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products.
Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.
**Technical Skills**:
Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems.
Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress.
Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration.
Understanding of networking protocols and data feeds and how they interact with trading platforms.
Experience with SQL and the ability to query databases to investigate data-related issues.
**Communication Skills**:
Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment.
Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates.
Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.
**Problem-Solving Skills**
Ability to think critically and solve complex problems, particularly in high-pressure situations.
Proactive approach to identifying and addressing potential issues before they impact the project.
Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.
**Personal Attributes**:
Customer-focused with a passion for delivering excellent user support.
Self-motivated, with the ability to work independently and as part of a team.
Strong attention to detail and methodical approach to incident management.
Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast-paced, high-pressure environment within a financial institution or consultancy.
-
L2 Application Support
1 day ago
Singapore SOLVERMIND HOLDING (SINGAPORE) PTE. LTD. Full timeThis is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below. **Job Type**:One-year Renewable Contract **Key responsibilities** - To coordinate and support infrastructure maintenance activities. - To work with various partners such as Peer Application Teams, Infrastructure, Vendors,...
-
Ami Application L2 Support
1 week ago
Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time**Description: AMI Application L2 Support - Level 2 onsite support services for AMI (Advanced Metering Infrastructure) Applications and interfaces - Monitoring of AMI Applications and interfaces - System/Issue Analysis, Business process Analysis - Service Management including Incident Management, Problem Management, Service Requests and Change Management -...
-
Application Support
5 days ago
Singapore INTELLECT MINDS PTE. LTD. Full timeKey Responsibilities Provide L2/L3 application support for Java-based applications used in banking operations. Troubleshoot and resolve application issues within agreed SLAs. Work closely with business users and technical teams to understand and resolve incidents. Perform basic SQL queries to investigate data-related issues. Document recurring issues and...
-
L2/L3 Application Support
2 weeks ago
Singapore Clps Incorporation Appoints Srustijeet Mishra As Full timeWe are looking for an L2/L3 Application Support with 5+ years of experience to provide L2/L3 support for Java-based applications in the banking domain. The role involves troubleshooting incidents, investigating data-related issues using SQL, documenting workarounds, and supporting deployments and change releases. You will collaborate closely with both...
-
L2 Application Support Engineer
1 day ago
Singapore CAREERALLY PTE. LTD. Full time $60,000 - $85,000 per yearKey Highlights:Opportunity to work with a dynamic, industry-leading companyOpportunities for professional growth and development.Up to $8,500 + Bonus + comprehensive benefits packageWe are looking for a L2 Application Support Engineer to support day-to-day operations. You will be responsible for supporting and maintaining critical applications, handle...
-
L2 Application Support Engineer
5 days ago
Singapore Careerally Pte Ltd Full timeAbout the job L2 Application Support Engineer (Java)Key Highlights: Opportunity to work with a dynamic, industry-leading company Opportunities for professional growth and development. Up to $8,500 + Bonus + comprehensive benefits package We are looking for a L2 Application Support Engineer to support day-to-day operations. You will be responsible for...
-
L2 Application Support Engineer
2 weeks ago
Singapore CAREERALLY PTE. LTD. Full timeRoles & Responsibilities Key Highlights: Opportunity to work with a dynamic, industry-leading company Opportunities for professional growth and development. Up to $8,500 + Bonus + comprehensive benefits package We are looking for a L2 Application Support Engineer to support day-to-day operations. You will be responsible for supporting and...
-
L2 Application Support Engineer
2 weeks ago
Singapore CAREERALLY PTE. LTD. Full timeRoles & ResponsibilitiesKey Highlights:Opportunity to work with a dynamic, industry-leading company Opportunities for professional growth and development. Up to $8,500 + Bonus + comprehensive benefits packageWe are looking for a L2 Application Support Engineer to support day-to-day operations. You will be responsible for supporting and maintaining critical...
-
L2 Application Support
2 weeks ago
Singapore CAREERALLY PTE. LTD. Full timeRoles & Responsibilities We're hiring a reliable and technically strong L2 Support Engineer to maintain and support backend systems that power real-time financial clearing and payments. If you enjoy problem-solving, optimizing systems, and working with a range of modern tech tools, we'd love to hear from you. What You'll Do: Manage incidents and resolve...
-
L2 Application Support
1 week ago
Singapore CAREERALLY PTE. LTD. Full timeRoles & Responsibilities We're hiring a reliable and technically strong L2 Support Engineer to maintain and support backend systems that power real-time financial clearing and payments. If you enjoy problem-solving, optimizing systems, and working with a range of modern tech tools, we'd love to hear from you. What You'll Do: Manage incidents and resolve...