
Customer Service Executive for Operations
22 hours ago
For this role, you will be joining our team
**Sterra**, one of the leading Home Appliances brands in Singapore,
**Our Vision**: To improve the lives of everyone by having a Sterra product in every home.
**Our Mission**: To create high-quality, functional, sleek, and mínimalistic home products at revolutionary prices, and become every home’s partner.
**Job Position: Customer Service Executive**
**Job Details**:
- Provide assistance to the Operations Team by ensuring customer satisfaction and provide professional customer support.
- Acknowledge and resolve customer complaints.
- Assist in scheduling of customers’ installations and repairs.
- Assist in administrative tasks such as generating invoices,
- Any other ad-hoc tasks or projects.
**Job Requirements**:
- Customer oriented, and positive work attitude. Able to stay calm when customers are stressed and upset.
- 3 - 5 years customer service experience.
- Tech savvy
- Basic command of English and/or Chinese
- Motivated and willing to learn
- Team player with great adaptability
- Flexible and adapt to work in an exciting start-up environment
**Other information**:
- OT : Required if there is work to be done.
- No 13-month salary, only annual performance bonus
- working hours: 12 pm - 9 pm, 1-hour break
- working days: Tuesday - Saturday
- Public holiday: Extra day salary or off in lieu
- Location: Pandan crescent (Warehouse)
-
Customer Service Executive
2 weeks ago
Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full timeTHE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. The function supports the quote-to-cash process in responding to customer enquiry and...
-
Customer Service Officer
1 week ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Customer Service/operation Executive
4 days ago
Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full timeProvide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery schedule - Handle client complaints and...
-
Customer Service and Operations Executive
7 days ago
Singapore EDIT SUITS PTE. LTD. Full timeEdit Suits Co. is a fast-growing custom menswear company that is revolutionising the way men shop for clothing. We are using an innovative combination of e-commerce and physical retail to sell our high-quality products and are dedicated to offering the best customer experience to our customers. **About the role** As a Customer Service and Operations...
-
Service Operation Executive
2 weeks ago
Singapore NLT VEHICLE SERVICE PTE. LTD. Full time**Key Responsibilities**: Manage day-to-day workshop operations, ensuring all service processes run efficiently and meet company standards. Receive and engage with customers, accurately capturing service requirements and ensuring clear communication throughout the service lifecycle. Prepare detailed job cards for each incoming vehicle, ensuring accuracy in...
-
Operation & Customer Service Executive
1 week ago
Central Singapore Emprego SG Full time**Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,000 - $4,000 Per Month**Date Posted** - 25 minutes agoAdditional Details **Job ID** - 113140**Job Views** - 1Roles & Responsibilities - Support in daily operations & customer service - Prepare monthly sales report - Perform admin support duties - Data entries, keying of...
-
service operations executive
6 days ago
Singapore NLT VEHICLE SERVICE PTE. LTD. Full timeAre you an organized, customer-focused individual with a passion for the automotive industry? Join our dynamic team as a Service Coordinator and plays a vital role in ensuring smooth operations and excellent customer service Key Responsibilities: -Corordinate and schedule vehicle servcing, maintenance, and repair appointments. -Serve as the primary point of...
-
service operations executive
1 week ago
Singapore NLT VEHICLE SERVICE PTE. LTD. Full timeAre you an organized, customer-focused individual with a passion for the automotive industry? Join our dynamic team as a Service Coordinator and play a vital role in ensuring smooth operations and excellent customer service Key Responsibilities: - Coordinate and schedule vehicle servicing, maintenance, and repair appointments. - Serve as the primary...
-
Customer Service Operations Executive
6 days ago
Singapore SOONEST EXPRESS (S) PTE LTD Full time**Customer Service cum Operations Executive (Air & Sea)** **Responsibilities**: - Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals. - Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis. - Handle...
-
Customer Service Admin Executive
7 days ago
Singapore Richdale International Executive Search Full timeAble to provide pricing and delivery information - Process orders, shipments, invoices and filing. - Receipts of incoming shipments - Able to handle overseas customers and affiliates' shipment and admin requirements. - Organize workflow to meet customer time frames - Able to handle direct customer requests and issues to the related department - Keep records...