Operations Support Associate

6 days ago


Singapore Equinix Full time

Operations Support Associate
**Who are we?**

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

**Responsibilities**

Technical Support
- Develops technical knowledge, shadowing more senior team members on technical support escalations

Process Support/Optimization
- Learns and follows business and/or technical processes within the IBX; may start to identify opportunities for improvement for basic or narrowly focused processes (e.g., order fulfillment process, basic incident management definition or clarification such as awareness of color coding or timing, identifying and redlining the differences between processes)

Systems Support
- Develops knowledge of and learns business systems (e.g., Siebel fulfillment, Remedy) within Equinix

Data Support/Analysis
- Performs data management support to the team, such as analyzing data (in reporting), looking for patterns, and tracks resolutions

Documentation
- Reviews documentation (can be technical & non-technical) and sends notifications; documents own work processes

Training
- Handles logistics for training rollouts
- Provide support training related activities

UAT
- Handles logistics for User Acceptance Testing

Project Management
- Works on assigned project activities

**Qualifications**
- 0+ years experience
- Diploma to a Bachelor's Degree

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

Visit our Career page **here** **to understand about Equinix COVID-19 Vaccine Policy.



  • Singapore STAFFKING PTE. LTD. Full time

    At STAFFKING PTE. LTD., we are committed to providing exceptional service to our clients. As an Operations Support Associate, you will play a critical role in ensuring the smooth operation of our facilities.Your primary responsibility will be to provide front-line engineering support for M&E and building services, which includes attending to breakdowns,...


  • Singapore STROKE SUPPORT STATION Full time

    Job Title: Therapy Support Associate">STROKE SUPPORT STATION is seeking an experienced Therapy Support Associate to join our team. As a key member of our clinical team, you will play a vital role in supporting therapists before, during, and after therapy sessions.">Responsibilities">Carry out prescribed therapeutic exercises and activities as instructed by...


  • Singapore WECRUIT PTE. LTD. Full time

    The role of the Operations Support Associate is to provide administrative support to the Insurance Operations Manager at Wecruit Pte Ltd. You will be responsible for coordinating the processing of insurance documents and maintaining accurate records.You will assist the Insurance Operations Manager with administrative tasks.Communicate with insurance...


  • Singapore This is an IT support group Full time

    Job Description:Airbus Singapore Private Limited is seeking a talented individual to join our IT support group as an IT Operations Associate. In this role, you will work closely with the rest of the team to execute the activities of the Global Footprint and the Airbus Tech Hub.Main Objectives:- Ensure expansion and growth for Airbus Singapore through new...


  • Singapore WECRUIT PTE. LTD. Full time

    At WECRUIT PTE. LTD., we are seeking a highly skilled Support Operations Associate to join our team. In this role, you will be responsible for managing phone calls, emails, and correspondence in a professional manner.The ideal candidate will have excellent verbal and written communication skills, with the ability to provide general administrative support to...


  • Singapore STROKE SUPPORT STATION Full time

    Roles & ResponsibilitiesOur Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment.Clinical DutiesCarry out...


  • Singapore SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED Full time

    Job SummaryWe are looking for an experienced Operational Support Associate to provide administrative support to the daily function of a department in a bank. Key Responsibilities:Support the Portfolio, Logistics, Financials, and Workforce of business and technology teams.Establish meetings and governance routines for stakeholders.Collaborate with the...

  • IT Support Associate

    4 weeks ago


    Singapore CAREER STORY PTE. LTD. Full time

    Roles & ResponsibilitiesIT Support Associate (Banking) - Perm RoleThe IT Support Associate ensures smooth IT operations by managing hardware, providing first-line technical support, and assisting with the Business Recovery Plan.Key Responsibilities:IT Support & Operations: Troubleshoot hardware/software issues, coordinate with HO-IT, manage SharePoint, and...


  • Singapore This is an IT support group Full time

    About the job Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real...


  • Singapore This is an IT support group Full time

    Responsibilities: Assess clients' fitness levels, physical abilities and limitations through consultations and evaluations. Support and implement customised programs focused on improving strength, cardiovascular fitness and endurance, mobility and overall health. Adapt exercises and equipment usage to accommodate clients' needs (including physical, sensory...


  • Singapore JEMS CONSULTANCY PTE. LTD. Full time

    JEMS CONSULTANCY PTE. LTD. is looking for a Support Associate for Finance and Business Operations to support our finance team.The ideal candidate will possess strong analytical skills, particularly in risk analysis and financial modelling, as well as a solid understanding of financial regulations and compliance requirements.This role requires proficiency in...


  • Singapore Recruit Express Pte Ltd Full time

    Job OverviewWe are seeking a highly organized and detail-oriented individual to support our team in various administrative tasks at Recruit Express Pte Ltd.Key ResponsibilitiesAssist the team in administration tasks such as data preparation, consolidation, and employee query resolution.Verify and calculate manpower expenditure associated with employee...


  • Singapore PENANSHIN LOGISTICS PTE. LTD. Full time

    Logistics Support AssociateWe are seeking a highly motivated and organized individual to join our team as a Logistics Support Associate.About the Role:Provide administrative support to the logistics team, ensuring accurate and timely completion of tasks.Collaborate with colleagues to coordinate deliveries, resolve issues, and improve overall...


  • Singapore SPARROW RESEARCH PTE. LTD. Full time

    **Summary** The Operations Associate plays a crucial role in supporting the smooth functioning of day-to-day operations within the organization. This position requires strong organizational, analytical, and problem-solving skills, as well as the ability to work collaboratively with cross-functional teams. The Operations Associate will assist in various...


  • Singapore CHEMICAL LABORATORY (SINGAPORE) PRIVATE LIMITED Full time

    Job Title: Technical Support AssociateWe are seeking an experienced Technical Support Associate to join our team at CHEMICAL LABORATORY (SINGAPORE) PRIVATE LIMITED. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.About the Role:As a Technical Support Associate, you...


  • Singapore Manpower Staffing Services (S) Pte Ltd - Head Office Full time

    We are looking for a Business Operations Associate to join our team in Singapore. As a Business Operations Associate, you will be responsible for providing administrative support and managing office operations for our team.Duties and Responsibilities:Manage office operations and provide administrative supportSupport the client service team in Europe with...


  • Singapore MENA Recruit Pty Ltd Full time

    Job DescriptionMENA Recruit Pty Ltd is seeking an Administrative Manager for Legal Operations to join our team in Singapore.The successful candidate will be responsible for delivering high-quality operational support to the Partners and Associates across our Singapore office, ensuring the smooth running of operations.Key Responsibilities:Provide...


  • Singapore GOOD DOCTORS GS PRIVATE LIMITED Full time

    Job DescriptionWe are seeking a diligent and detail-oriented Medical Support Associate to join our team at GOOD DOCTORS GS PRIVATE LIMITED. As a Medical Support Associate, you will be responsible for providing administrative support to our medical staff, ensuring the smooth operation of our clinic.Key Responsibilities:Providing exceptional patient care and...


  • Singapore CHINA UNICOM (SINGAPORE) OPERATIONS PTE. LTD. Full time

    Responsible for order processing in the company's business department, including system entry of sales contracts, orders, resource verification, as well as new business setup, closure, and changes. - Coordinate administrative matters related to the business department. - Act as the business department's point of contact for order processing, ensuring the...


  • Singapore MATCHAYA ASIA PTE. LTD. Full time

    We are looking for a highly motivated Business Support Associate to join our team at MATCHAYA ASIA PTE. LTD. As a Business Support Associate, you will have the opportunity to work closely with experienced professionals and develop your skills in a fast-paced environment.Key Job ResponsibilitiesPolicy Implementation: Assist managers in implementing new...