Operations Support Associate

2 weeks ago

Singapore Equinix Full time

Operations Support Associate
**Who are we?**

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

**Responsibilities**

Technical Support
- Develops technical knowledge, shadowing more senior team members on technical support escalations

Process Support/Optimization
- Learns and follows business and/or technical processes within the IBX; may start to identify opportunities for improvement for basic or narrowly focused processes (e.g., order fulfillment process, basic incident management definition or clarification such as awareness of color coding or timing, identifying and redlining the differences between processes)

Systems Support
- Develops knowledge of and learns business systems (e.g., Siebel fulfillment, Remedy) within Equinix

Data Support/Analysis
- Performs data management support to the team, such as analyzing data (in reporting), looking for patterns, and tracks resolutions

Documentation
- Reviews documentation (can be technical & non-technical) and sends notifications; documents own work processes

Training
- Handles logistics for training rollouts
- Provide support training related activities

UAT
- Handles logistics for User Acceptance Testing

Project Management
- Works on assigned project activities

**Qualifications**
- 0+ years experience
- Diploma to a Bachelor's Degree

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

Visit our Career page **here** **to understand about Equinix COVID-19 Vaccine Policy.

  • Therapy Support Associate

    23 hours ago

    Singapore STROKE SUPPORT STATION Full time

    Roles & ResponsibilitiesOur Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment.Clinical DutiesCarry out...

  • Operations Support Associate

    2 weeks ago

    Singapore beBeeOperations Full time $2,400 - $4,200

    Job Title: Operations Support AssociateWe are a dynamic organization seeking an experienced professional to support our clients with HR-related matters. The ideal candidate will have excellent communication skills and the ability to work independently in a part-time, flexible working arrangement.About the RoleWe welcome candidates with experience in HR or...

  • Support Operations Associate

    2 weeks ago

    Singapore beBeeOperations Full time $3,000 - $4,000

    Job Title: Support Operations AssociateAre you a dedicated and organized individual looking for a role that involves supporting the Centre Manager in all operational matters? Do you have excellent interpersonal skills and are able to communicate effectively with seniors?As a Support Operations Associate, you will be responsible for:Assisting the Centre...

  • Operational Support Associate

    17 hours ago

    Singapore beBeeSupport Full time

    Job Title:Operational Support Associate">Role Overview:We are seeking a highly organized and detail-oriented individual to support our operational needs. As an Operational Support Associate, you will be responsible for ensuring the smooth day-to-day functioning of our internal systems and processes. Key Responsibilities: • Perform data entry and...

  • Operational Support Associate

    2 weeks ago

    Singapore beBeeOperations Full time

    Job Role: Operational Support AssociateWe are seeking a highly organized and detail-oriented individual to join our team as an Operational Support Associate. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is looking to develop their skills in administrative support.Main Responsibilities: Front Desk Operations:...

  • Therapy Associate

    1 week ago

    Singapore STROKE SUPPORT STATION Full time

    The Therapy associate is responsible for providing support to the therapists before, during and after therapy sessions. **Clinical Duties** - Carry out prescribed therapeutic exercises and activities as instructed by therapist - Assist therapists in assessing clients’ status for suitability to start therapy sessions or to continue with therapy sessions -...

  • Support Associate

    2 weeks ago

    Singapore beBeeSupport Full time $4,000 - $8,000

    Job Title: Support AssociateAbout the Role:The support associate plays a pivotal role in ensuring seamless operations within an office setting. Key responsibilities include answering and directing phone calls, organizing appointments, and planning meetings.This role also involves composing and disseminating email correspondence, memos, letters, faxes, and...

  • Support Operations Associate

    1 day ago

    Singapore beBeeOperations Full time

    Job OverviewWe are seeking a highly skilled and organized Support Operations Associate to join our team. In this role, you will be responsible for managing the daily operational activities of the team, ensuring all tasks are completed efficiently and effectively.Key ResponsibilitiesRaise Purchase Requisitions (PR) and track contracts and...

  • Client Service Associate

    4 hours ago

    Singapore STROKE SUPPORT STATION Full time

    **Who Are We**: Stroke Support Station (S3) is a non-profit organization in Singapore dedicated to enhancing the quality of life for stroke survivors and their caregivers. S3 provides a range of programs focused on rehabilitation, empowerment, and community reintegration. Through specialized activities, wellness programs, and caregiver support, S3 aims to...

  • Support Operations Associate

    1 day ago

    Singapore beBeeAdministration Full time

    Job Title: Support Operations AssociateThis role involves working closely with internal customers to create and manage service orders in SAP for various projects. The ideal candidate should possess strong customer service skills and be able to build effective relationships with internal stakeholders.In addition, the individual should have excellent...