Games Operation Supervisor

2 weeks ago

Southern Islands, Singapore HB Leisure Singapore Pte Ltd Full time

**What makes us awesome**

HB Leisure is the world’s leading attraction partner for skill games and amusements across the globe, working with well-known and respected organizations in the theme park, visitor, attraction and leisure sectors the likes of Resorts World Sentosa, Resorts World Genting, Everland Resort, Leofoo Village Theme Park and more As we continue to grow and expand, we are always on the lookout for driven individuals who can keep up with the pace of this exciting, dynamic environment. If you’re ready for a challenge and all the benefits that come with it, start your journey with us - we promise it will be a fun one

**Roles & Responsibilities**

A career at HB Leisure is about enthusiasm and commitment, be a part of a fun and dynamic team with fantastic career opportunities Provide a fun and exciting experience for guests enjoying time out at a theme park or event through high levels of engagement to encourage participation in our variety of games with prizes. From popular games such as ‘hook a duck’ to ‘basketball’ to name just a couple, our aim is to focus on bringing fun and excitement to our customers. At the heart of our success is Great Games, Great Prizes and Great People.

If a desk job isn’t for you, you are for us Gain real-life experience and develop transferable skills that will be recognised throughout your career. Join us as _**Games Operation Supervisor**_ to ensure that we offer a great experience and fun time for all our customers

The main areas of responsibility are as follows, but are not limited to:

- Oversee and manage your team in your area to ensure sites are run to a high standard and efficiently
- Engage with park management and with the SG General Manager, to ensure any potential areas for business development are actively pursued.
- Ensure sites comply with all Health & Safety, Employment law and Operating compliance requirements.
- Ensure that cash collections are carried out accurately, securely and in line with agreed procedure with the Park.
- Manage and control the stock on site.
- Recruitment and Manpower management of your team.
- To carry out any other reasonable duties as required by the General Manager and to work in other areas of the operation, where necessary.
- Maintain a close liaison at all times with your management team, communicating company information and updates in procedure as and when required. Ensure any unresolved problems are dealt with satisfactorily.
- Day to day operation of our pay as you go games unit, upselling our games to customers
- Visual merchandising of our stock
- Provide exceptional customer service to our guests
- Responsible for the overall tidiness of the game units
- Management of a small float and paperwork in support of the float
- Explanation of the rules of the game to our customers
- Work within the company's Health & Safety policy.
- Inform your line manager of any irregularities or issues
- Replace stock as it runs low.
- Take part in any stock checks as required.

The benefits of working with us:

- Competitive rates of pay
- Attractive daily bonus opportunities
- Medical benefit
- Annual leave
- Birthday leave
- Career progression and co-operative working atmosphere

**Salary**: From $2,500.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person

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