Itero Operations Administrator

**Join a team that is changing millions of lives.**

Transforming smiles, changing lives.

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

**About this opportunity**

**In this role, you will**
- Key responsibilities:

- Responsible for processing APAC Webstore orders.
- Handle manual invoicing requests for programs, to vendors and reimbursements to distributors.
- Generate reports from existing data as and when required.
- Handle Fixed Assets (FA) requests i.e. getting approvals from various stakeholders and liaising with manufacturer on shipments, monitoring upgrades, replacement, demo load file, and maintaining the FA lists.
- Manage demo scanners i.e. review and process demo scanners requests, maintain inventory list, and to liaise with the different functions (i.e. technical support, trainers, sales and local courier) for each loaner request to the external customer
- Liaise with local sales team on collection/return of scanners, and co-ordinate with 3PL on shipment.
- Liaise with disposal vendor for disposal of medical equipment.
- Ensure shipping documents are accurate and send timely for shipment arrangement.
- Ensure the business operates within the company's mission statement.
- Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
- Participate proactively as a team effort to achieve departmental and company goals.
- Perform other duties as assigned.

**In this role, you’ll need **

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strong interpersonal, listening and persuasive communication skills.
- Dynamic, optimistic, accurate, results oriented, hard-working, creative.
- Ability to work without constant supervision, strong learning in a dynamic and fast paced environment.
- Ability to consistently follow through with projects to completion.
- Able to flourish in young international company experiencing significant growth (i.e. roll up sleeves approach and able to deal with ambiguity).

Ability to communicate effectively with people in all areas of a company is vital. Willing to reassess and reorganize when traditional solutions aren't working. The incumbent should be able to work within a multi-cultural team and have superior interpersonal skills, able to multitask, as well as set priorities and meet deadlines.

**_
EDUCATION and/or EXPERIENCE_**
- Diploma / GCE ‘A’ Level
- Fresh graduate or has 1-2 years in operations, or customer support environment, etc.
- Knowledge or experience in dental and orthodontic treatments is a plus, but it is not required.
- Good interpersonal communication skills, result oriented.

**Sound like a good fit?**

Great Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.

**About Align**

Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work.

We respect your privacy. Please review our Applicant Privacy Policies for additional information.

**Global Diversity Statement**:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and lif