Banquet Supervisor

23 hours ago


Singapore PENINSULA.EXCELSIOR HOTEL Full time

The Banquet Supervisor responsible for setting up for all Banquet events and Banquet Food & Beverage service, deals directly with the event organizer at site, ensure that the event order menu items prepared by kitchen are correct.

He leads the compliance of service, food hygiene, safety and other standards amongst the team on each shift/ events.

He/She assists in managing front-of-house operations and customer services to optimise outlet performance. He guides the staff in management of customers’ queries, and plans staff scheduling based on operational needs. He monitors food and beverage services to ensure excellence customer service, and is expected to suggest areas for continuous improvement within the team.

Meticulous and resourceful, he should have mental resilience to operate in high pressure environment, with the diplomacy to defuse anger and to resolve problems. He is able to work in a flexible schedule, including weekends, evenings, and public holidays, and is capable of interacting with colleagues and customers from a diverse background.


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