Value Added Service Manager

2 days ago

Singapore EBC CONNECT PTE. LTD. Full time

**Job Purpose**:

- Setting up and managing the value added services (VAS), including the labeling, repacking and postponement capabilities. Lead all the projects related to VAS Duties

**Responsibilities**:

- Understand the affiliate customer requirements related to the value added services and developing plans for building capabilities to deliver on the aligned value added services
- Prepare the cost estimates and business cases, for the initiatives
- Understand impact of the projects on different functions and coordinate with all relevant stakeholders
- Ongoing delivery of value added services to the affiliate customers
- Setting up of labeling facility in coordination with 3PL service providers
- Labeling process design and implementation
- Label printing solutions conceptualization and deployment
- Facility & process validation and qualification
- Manage the team for scheduling the labeling / VAS operations to meet the committed lead times
- Identify and lead the implementation of the performance improvement initiatives involving the process and automation
- Coordinate the lean initiatives at RDC to ensure continuous improvement of VAS operations

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