Service Engineer 1

7 days ago

Tuas, Singapore Atlas Copco (South East Asia) Pte. Ltd Full time

We are looking for a Marine Service Engineer to jpin our team in Sinagpore. This is an exciting time to join the team as our Marine business grows from strength to strength.

If you are keen and able to maximize customer’s satisfaction by providing professional site/onboard services and consultancy, while promoting service products to support Marine Competence Center's mission & growth plan, get in touch.

About The Role:

- Pursue sales leads from customers including requirements for quotation on servicing, preventive maintenance & repair in Marine Sector.
- Liaise with colleagues to coordinate activities in executing service / parts orders.
- Liaise with Division on engineering matters with respect to technical details, specifications, etc.
- Coordination with customers, colleagues (Inter-company/department), contractors & vendors to ensure committed service work scopes are performed and completed without unplanned production and/or business interruption.
- Adhere to all legal, customers’ and company’s safety rules and regulations to ensure safety of personnel, equipment and property, including house-keeping.
- Maintain company’s professional image at all-time, including dress code, conduct, vehicle/tools/PPE maintenance, etc.
- Provide timely and accurate feedback on site/equipment conditions and make reporst as required by customers or colleagues, on all service related activities
- Manage and perfrom on-going service jobs/projects requiring site/onboard attendance such as installation supervision, equipment commission, maintenance and trouble shooting
- Technical support for the customers which includes remote troubleshooting, sourcing of obsolete components, warranty issues, etc.
- Follow up with other back-end activities, such as management of Work-In-Progress,advise on spare parts correctness, support on projects, document requests etc
- Effective customer management, maintaining strong relationships with customers to achieve positive customer satisfaction
- Undertake ad-hoc projects and assignments from time to time in accordance with Business Line Manager’s instructions

What We Are Looking For:

- At least 3 years of hands-on working experience in the Marine environment, preferable with good knowledge in air compressor / gas generation fundamentals / principles and its related systems’ repair and troubleshooting.
- Diploma in Marine Engineering or equivalent
- Customer oriented and team player.
- Able to work independently in challenging and demanding environments.
- Good logic & analytical skill
- Self-Starter and Proactive with good interpersonal skills
- Willing to travel
- Familiar with how things work in the marine industry (Procedures, certificates, formalities etc.)
- Able to multi-task with positive attitude
- Willing to work irregular hours
- Willingness and ability to mobilize onboard or overseas on a short notice

**Start a journey of endless opportunities**
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.
We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.
We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins - Join us at the Home of Industrial Ideas.

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