Senior Officer, Repayment and Redemption

2 weeks ago


Tampines, Singapore United Overseas Bank Limited Full time

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
The **Retail **function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.

**Retail Loan Operations Centre** provides back office loan operations support in processing of loan transactions to business segment:
- Personal Financial Service (Mass Market)
- Privilege Banking
- Privilege Banking Reserve
- Private Banking

**Responsibilities**:

- Contribute to the achievement of Key Performance Indicator (KPI) and work actively to achieve KORIs
- Work actively with Team Lead to achieve satisfactory audit review for all daily processes
- Work actively with Team Lead to support new product / services launches of credit group
- Work actively with Team Lead to meet SLA turnaround time for daily processes
- Work actively with Team Lead to ensure compliance of ORSA / GCESA and risk control descriptions.
- Work effectively as part of a team to meet the expectations and requirements of internal and external customers and ensure no occurrence of operational errors with financial loss or customer impact.
- Provide constructive feedback and effective solutions to resolve immediate issues.
- Dependent to complete tasks effectively and efficiently to achieve goals.
- Learn, appreciates and understands strategies behind action plans.
- Plan tasks, timelines and resources for project
- Competent in the functional and technical skills of the job

**Job Requirements**:

- Min Bachelor Degree in any discipline (Polytechnic degree holder will be considered)
- 1-2 years relevant knowledge in banking or financial institutions
- Good interpersonal and communication skills, able to interact effectively with various stakeholders
- Detailed and have an eye for accuracy
- Inquisitive mind and passion to drive automation of manual processes and controls
- Motivated and driven, able to work independently and a good team player as part of a multidisciplinary team

**Be a part of UOB Family**:


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