Current jobs related to Postal Officer 2 Pon Service Ambassador - Singapore - Singapore Post Ltd
-
Senior Finance Officer
2 weeks ago
Singapore Singapore Post Ltd Full timeJob Description Provide full support to the Post Office Network (PON) by managing day-to-day operations such as checking on all PON collection, ensuring timely payments to billers, conducting queries from PON counters, customers as well as billers, to ad hoc projects and year end audit review. (1) Postal Cash Accounting (PCA) - Routine daily work and mode...
-
Service Ambassador
4 days ago
Singapore Singapore Post Ltd Full timeJob Specifications for Rank: Service Ambassador/ Assistant Branch Manager SERVICE WITH A SMILE: We aspire to Exceed our customers’ Expectation, Each time, Every time!! (A) Postal Services - Serve walk-in customer enquiries/ feedback sincerely and efficiently. - Recommend customers suitable solutions from our suite of postal products & services. Offer...
-
Service Ambassador
1 week ago
Singapore Singapore Post Ltd Full timeJob Specifications for Rank: Service Ambassador/ Assistant Branch Manager SERVICE WITH A SMILE: We aspire to Exceed our customers’ Expectation, Each time, Every time!! (A) Postal Services - Serve walk-in customer enquiries/ feedback sincerely and efficiently. and inspection by government authorities of the destination countries. - Ensure that all...
-
Service Ambassador
4 hours ago
Singapore Singapore Post Ltd Full timeJob Description Job Specifications for Rank: Service Ambassador SERVICE WITH A SMILE: We aspire to Exceed our customers’ Expectation, Each time, Every time!! (A) Postal Services - Serve walk-in customer enquiries/ feedback sincerely and efficiently. - Ensure that all necessary documents for mail posting are in order to meet the airline and custom...
-
Postal Officer
2 days ago
Singapore Singapore Post Ltd Full timeJob Description **Responsibilities**: - Daily sorting of dockets - Generate ad-hoc work order, closing billing in NMP & revise weight after collection - Prepare postal supplies request - Key-in daily schedule - Updating ad-hoc customer list - Weekly send plastic pouch / pre-processing waybills report - Cash balancing report / Handle cash / cheque - Month...
-
Service Ambassador
1 week ago
Singapore Singapore Post Ltd Full timeJob Description (A) Postal Services - Serve walk-in customer enquiries/ feedback sincerely and efficiently. - Recommend customers suitable solutions from our suite of postal products & services. Offer delivery options best suited for our customers’ needs with respect to service delivery schedules. Where and inspection by government authorities of the...
-
Service Ambassador
5 days ago
Singapore Singapore Post Ltd Full timeJob Description SERVICE WITH A SMILE: We aspire to Exceed our customers’ Expectation, Each time, Every time!! (A) Postal Services - Serve walk-in customer enquiries/ feedback sincerely and efficiently. - Recommend customers suitable solutions from our suite of postal products & services. Offer delivery - Ensure that all necessary documents for mail...
-
Service Ambassador
1 day ago
Singapore Singapore Post Ltd Full timeJob Description (A) Postal Services - Serve walk-in customer enquiries/ feedback sincerely and efficiently. - Recommend customers suitable solutions from our suite of postal products & services. Offer delivery options best suited for our customers’ needs with respect to service delivery schedules. Where - Ensure that all necessary documents for mail...
-
Service Ambassador
1 day ago
Singapore Singapore Post Ltd Full timeJob Description SERVICE WITH A SMILE: We aspire to Exceed our customers’ Expectation, Each time, Every time!! (A) Postal Services - Serve walk-in customer enquiries/ feedback sincerely and efficiently. - Recommend customers suitable solutions from our suite of postal products & services. Offer delivery options best suited for our customers’ needs with...
-
Service Ambassador
1 day ago
Singapore Singapore Post Ltd Full timeJob Description SERVICE WITH A SMILE: We aspire to Exceed our customers’ Expectation, Each time, Every time!! (A) Postal Services - Serve walk-in customer enquiries/ feedback sincerely and efficiently. - Recommend customers suitable solutions from our suite of postal products & services. Offer delivery options best suited for our customers’ needs with...
Postal Officer 2 Pon Service Ambassador
2 weeks ago
Job Description
- An entry para-professional typically requiring little to no prior knowledge or experience
- Work is routine or follows standard procedures
- Work is closely supervised
- Communicates information that requires little explanation or interpretation
Job Specifications for Rank: Post Office Lead
SERVICE WITH A SMILE:
We aspire to Exceed our customers’ Expectation, Each time, Every time
**Responsibilities**:
PO Leader oversees both administrative and daily branch operation of Post Office Network
touchpoints.
PO Leaders supervise the Service Ambassadors and general staff. They maintain inventory, provide
excellent total customer service experience, execute merchandising programs, and ensure safety and
security standards are upheld. PO Leaders are also in charge of hiring, training and firing employees.
PO Leaders are also expected to service the counters handling transactions such as:
- Cashiering duties such as Bill payments, and other payments
- Fee income duties such as agency products and services, remittance, etc
- Sales duties such as sale of postal and products
- Customer service duties by serving customers reliably & graciously in line with our
prescribed service standards.
- Reconciliation duties and ensuring accuracy of cash & stocks under their custody
- Mail duties by accepting, balancing and delivery of mail and other articles under Tracked
Package, Basic Package, Registered Service & SpeedPost
- Custodial duties such as safe keeping of cash and stocks, stamps and valuables
- Replenishment of merchandise outside PO premise for example, stock in/out of packing
materials, stamps, gifts and transporting new/obsolete stock to/from post office.
Any other duties to ensure that the Post Office is an efficient and profitable branch such as promoting
Financial Services products.
**Requirements**:
PO Leaders must have excellent leadership skills, be able to command authority and possess strong
communication abilities. Decision-making and reasoning skills are also of utmost importance.
