Junior Desktop Support Engineer

2 days ago


Jurong West, Singapore HELIOS SYSTEMS PTE LTD Full time

**Immediate Hire**

**Job description**
- Provide IT technical service desk and onsite support for end-user services.
- Problem identification, diagnosis and rectification for both hardware and software issues.
- Support desktops, notebooks, printers and other hardware components.
- Experience in MacOS support and troubleshooting preferred
- Installation, re-installation, troubleshooting and reconfiguration of MS Windows, Microsoft tools such as MS Office, internet browser, MS Outlook, etc.
- Provide support for queries, escalation, problem determination, resolution and IMAC Services.
- Responsible for providing excellent support and timely service.
- Involved in projects such as migration, relocation and hardware refresh.
- May require to work on Saturdays depending on project requirements.
- 1 year related IT support experience.
**- Fluent in Chinese communication**
- Mon - Fri, 8:30 am - 6 pm

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: $2,000.00 - $2,400.00 per month

Schedule:

- Monday to Friday

**Experience**:

- Desktop support: 1 year (preferred)



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