Fondant Accessories Intern

**Company Overview**

Bob the Baker Boy is Singapore’s homegrown E-commerce bakery, and we aim to make a million people happy with our bakes. We have established a strong online presence, and now we are looking for a Store Manager that can help keep our customers happy, our people happy, and help us advance our mission towards baking the world a better place.

**Job Description and Responsibilities**
- Ensuring all orders for our standard and designer bakes are made and delivered on time.
- Ensure excellent customer service standards and maintain high customer satisfaction.
- Developing, implementing and reviewing work flows to empower a lean and efficient team.
- Supervising, managing and motivating team members, and provide effective guidance.
- Review and recommend advertising and marketing strategies and systems to attract and retain customers.
- Work with the kitchen manager to ensure that the bakery is adequately stocked with quality baking ingredients and supplies.

**Accountabilities**
- Ensure fast (1 hour) customer ticket turnaround time.
- Keep complaints below 2%.
- Ensure all orders for our standard and designer bakes are loaded onto delivery vehicles timely.
- Ensure that your direct reports OT hours are controlled at under 10 hours.
- Bringing out the best in your team mates, especially within your section.

**You know you are suitable if you**:

- Are a driven, hard and efficient worker, and you're willing to learn
- A diploma/degree in Culinary Arts or Baking and Pastry Arts is advantageous, or have handled fondant/clay before
- Effective communication skills.

**Job Types**: Full-time, Internship
Contract length: 6 months

**Salary**: $800.00 - $1,000.00 per month

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Overtime pay