Helpdesk Support Specialist

**Helpdesk Support Specialist** - Provide helpdesk support to handle Government agencies’ queries on Whole-of-Government contracts. - Provide administrative support for assigned projects. - Generate dashboard reports to update management on weekly statistics and analyse the causes. - Compile and collate reports from various sources that includes numerous...

Full Time - Post Date: October 4, 2021 18350 As a Helpdesk Support Specialist, you will get to: - Monitor and observe system alerts or out of the normal system behaviours. - Perform consolidation of records for reporting for monitoring, analytics or audit purposes. - Perform post change system health checks to verify that the changes didn’t caused...

**Job Summary** As a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem resolution. **Key...

Job Title: IT Helpdesk Support SpecialistPosition Summary:We are seeking a highly skilled and experienced IT Helpdesk Engineer to join our team. As an IT Helpdesk Engineer, you will be responsible for providing helpdesk support to resolve employee IT issues.Key Responsibilities:Maintain IT documentation, inventory, and liaise with vendors to ensure seamless...

As a Helpdesk Support Specialist, you will play a vital role in resolving Level 1 IT issues within our dynamic management environment.This is a 12-month contract (renewable) position requiring flexibility to meet business needs.

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a IT Helpdesk Specialist who is ready to join us in creating a...

**Scope**:As a Helpdesk Support Specialist, you will get to:- Monitor and observe system alerts or out of the normal system behaviours.- Perform consolidation of records for reporting for monitoring, analytics or audit purposes.- Perform post change system health checks to verify that the changes didn't caused undesirable behaviours.- Manage the life cycle...

Job Description:We are seeking a skilled and experienced VIP Helpdesk Support Specialist to provide exceptional support for offsite meetings and cross-site helpdesk assistance. This is a 12-month contract opportunity that requires a professional with at least 3 years of technical experience in handling VIP support.Key Responsibilities:Provide offsite meeting...

**1. Team Leadership** - Supervise the helpdesk team (Level 1 and sometimes Level 2 support agents). - Allocate and prioritize incoming support tickets. - Provide coaching, mentoring, and performance feedback to helpdesk agents. - Manage scheduling, ensuring coverage for different shifts if needed. **2. Technical Support Oversight** - Ensure tickets are...

Our Client is an established company in Singapore, who is seeking to recruit an IT Helpdesk Support. **IT Helpdesk Support** **Job Requirements** - ITE/ Diploma in IT/ Engineering or any related field - Recent diploma graduates with good internship experience will be considered too - Excellent communication skills with high level of customer/ people...