Principal Pm Manager

Digital Transformation is upon us Applications and data are moving to the cloud; employees want to be productive on devices they love from locations of their choice; organizations, including governments, want to give seamless access to partners; self-service is in, and helpdesks are passé. In the middle of all these exciting changes, security breaches are getting more sophisticated by the day. As customers move to a Zero Trust security approach, the Identity and Network Access division is at the heart of this journey.

The GTS ("Get-To-Scale") team is a part of the Identity and Network Access engineering division within Microsoft's fast-growing Security business. We collaborate with customers from all over the world, and we work directly with engineering to shape the product. The best of both worlds

In our role, it is critical to understand real-world complex scenarios, gather the voice of customers, and feed into our product development cycle so that Microsoft can be a thought leader, especially in the space of Identity which we consider to be the control plane of the future.

This is your chance to join our exciting and diverse GTS group to help the breadth of our customers in Asia with deployment guidance thus enabling their cloud adoption journey. Key amongst these is accelerating virtual workforce enablement, enabling secure access for remote employees, partners, and customers, while strengthening their zero-trust posture.

Our cloud technologies are evolving at a rapid pace, and we are looking for active learners who can collaborate across a diverse and global team of stakeholders and are comfortable dealing with ambiguity.

**Responsibilities**:

- Leading a team of Product Managers in Asia accountable for:

- Respond to deployment requests for customers from Field, Microsoft 365 and Azure FastTrack.
- Serving as the escalation point for complex identity scenarios across Azure and Microsoft 365 FastTrack and key System Integrators (SIs).
- Represent the Get-To-Scale team in engineering initiatives and feature previews to drive key business outcomes and bring feedback from the breadth of our customers.
- Be the advocate in engineering for our customers - Build and scale an active customer community and engage in events to drive feedback sessions and build customer insights based on segment, verticals, and regions.
- Partner with the Get-To-Scale PMs on cross-team programs and experiments.
- Keep stakeholders updated through regular reports on impact and opportunities.
- Demonstrate customer obsession through regular customer contacts to capture their pain points.
- Should be capable of Business storytelling to customers and stakeholders.
- Enhance the project capabilities by continuous improvements & innovation, develop a strong partnership with business and other groups, globally & ensure both excellence in design and delivery.
- Partner with other teams in the Identity CxP organization to scale learning and impact.

**Qualifications**:

- Qualifications
- Previous managerial experience.
- Desire and eagerness to help customers and partners successfully deploy our technologies
- Strong collaboration, communication, prioritization, and organizational skills.
- Ability to take on and streamline complex orchestrations and deal with ambiguity.
- Comfortable working autonomously in a fast-paced environment where new challenges and opportunities exist around every corner.
- Experience working directly with Customer or Partner strong preferred.
- Minimum ten years of work experience in the computer software industry including two years of experience in security, cloud, and/or identity solutions.
- Excellent communication skills, written and spoken in Spanish or Portuguese, and English

Preferred Qualifications:

- Desire and eagerness to help customers successfully deploy our technologies.
- Strong collaboration, communication, prioritization, and organizational skills.
- Ability to take on and streamline complex orchestrations and deal with ambiguity.
- Comfortable working autonomously in a demanding environment where new challenges exist around every corner.
- Bachelor’s Degree in engineering computer science or related discipline, or equivalent experience.

The role may require a small amount of travel.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.