Sales Manager

3 days ago

Singapore BACCARAT INTERNATIONAL (PTE.) LIMITED Full time

**Generate Sales**
- Deliver the sales plan for the responsible area by identifying opportunities to drive sales performance
- Identify & exploit commercial opportunities by performing commercial probing in order to maximize sales return
- Actively implement sales promotions and follow the sales plan

**Deliver Excellent Customer Service**
- Provide a comfortable and convenient shopping experience by maintaining effective merchandise displays, making a personal connection, and engaging with the customer with professional product knowledge and clear ticketing
- Ensure a memorable shopping experience by engaging with the team and delivering the excellent Customer Service Experience
- Effectively manage and resource all service points e.g. till point, Fitting rooms, etc.

**Drive In-store Operational Efficiency**
- Minimize losses and maximize the profitability of the department by assisting in the achievement of agreed targets for staffing costs, theft and loss and controllable expenses
- Obtain all available information, forward plan for seasonal changes in sales, covering, sales events and promotions, space and equipment needs and appropriate stock availability
- Drives productivity and ensures efficient ways of working in the department

**People Management**
- Lead and motivate department staff to drive delivery of consistent high standards of performance and behavior
- Communicate effectively and engage the team throughout the department and the company

**Others**
- All other responsibilities as assigned by line manager and/or Management

**Minimum Qualifications and Knowledge**:

- Minimum 5+ years of work experience in the Retail industry with supervisory and management experience
- Good supervisory and management skills in managing the team and driving performance
- Strong communication and interpersonal skills; ability to analyse, interpret and translate data into meaningful business information for developing action; be positive and flexible to cope with constantly changing business needs

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