Sales Manager

**Company description**
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
**Job description**
About the job**

IKEA for Business is the B2B arm of IKEA Retail, offering our unique range and concept to professional customers within office furnishing, residential developments, kindergartens/schools, hotels, and other market segments.
In your role as Sales Manager (IKEA for Business), IKEA Singapore, you will organize, initiate, and lead all IKEA for Business sales activities within assigned customer segments, to ensure that the company optimizes its business opportunities in the market.
You will also ensure that IB operates to the highest professional and ethical standards in all meetings with the customers, to uphold and strengthen IKEA’s reputation as a leading, trustworthy, and service oriented brand.
**Your assignment**
- As Leader of Sales, you are to responsible for developing and implementing the Sales Strategy for IKEA for Business in Singapore. This is to be done in cooperation with the IKEA for Business Country manager and the IKEA for Business SEA Management.
- Be responsible for follow-up and follow-through on all customer leads generated through any of the customer touchpoints, to ensure that customers experience that they are 'attended to' in a timely and professional manner, and that sales opportunities thereby are optimized.
- Proactively identify and contact potential clients and lead negotiations with these.
- In cooperation with the IKEA Retail management in Singapore, oversee and support the operation of the IB sales counters in assigned stores, through leading and motivating the front co-workers, and through the good example install a positive mindset of responsibility, customer care, and service.
- In cooperation with the Fulfilment function, oversee the execution of larger orders, and manage the communication and follow-up with the customers.
- Ensure that the company's competitive advantage within Sustainability is incorporated into the general sales presentation, in support of the overall image of IKEA for Business.
**Qualification**
Your profile**
- At least 5 years relevant work experience in Sales with focus on retails and home furnishing industry.
- Good conceptual and practical understanding of IKEA's profile and range, with ability to communicate the IKEA concept to customers, and guide these in selection of products.
- Experience in sales to professional customers, with proven track record, preferably within interior furnishings, or related industries.
- Good commercial understanding of offline as well as online marketing/sales, as well as dynamics and opportunities within multi-channels sales.
- Enthusiastic, with strong desire to be part of a positive and challenging environment.
- Energetic to steer the business towards long-term growth and profitability.
- Interested in understanding the insights of reports and facts to identify proposed actions for improvement.
- Enjoy working with others to create more effective ways or working and find positive and different-with-a-meaning solutions.
- Strong sense of motivation from creating something 'new' and go where no one else have gone.
- Sense of achievement coming from the feeling of doing ones best and reach for a higher ambition.
- Alignment with IKEA's Sustainability strategy, and knowledge of how to communicate principles.
- Fluent in verbal and written English.
**Capabilities**:

- Understanding and commitment to company Culture and Values, with strong ability to convey these directly and indirectly through own way of being.
- Customer oriented with a positive personality. Fair, honest, and trustworthy with excellent interpersonal skills, strong commercially creative sense, and good sense of humour.
- Strong negotiations and commercial skills, with experience in sales, and in meeting larger customers/organizations at senior management levels.
- Good understanding of compliance structures.
- Well-developed analytical and numerical skills, and ability to translate concepts into sales activities.
- Result oriented with strong sense of urgency.
- Flexible approach to work and open to change.
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