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Digital Sales Operation Analyst
3 weeks ago
Location: Singapore, Singapore
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.
**The opportunity**:
The Sales operations analyst coordinates people, processes and tools of the sales organization in the most efficient way possible. The goal is to achieve the Group’s ambition of profitable and sustainable order intake.
**Responsibilities**:
- Responsible for the AMEA region Monthly revenue Forecasts elaboration with Sales team, Customer Services, Finance & Delivery Centers with a 18 months horizon (integrating Sales Forecasts, ongoing projects & Past Revenue):
- Monthly Sales, CS & Delivery centers forecasts reviews/meetings/presentations
- Monthly Forecast variations follow-up & analysis
- Risks & Opportunities identifications & analysis and reporting
- Accuracy Analysis on Monthly basis
- Provide training and support to the sales team on best practices, tools, and processes
- Collaborate with project managers to ensure sales operations align with project delivery timelines and objectives
- Oversee the use of T360 Thales CRM to manage sales forecasting ensuring data accuracy and leveraging the platform for reporting and analytics
- Consolidation the use of the Monthly AMEA forecast: for Management & Financial Reporting
- Internal interfaces with Accounts Managers & Digital Sales, Finance, Marketing, Delivery Centers, Customer Services
**Requirements**:
- Relevant educational background with 2 to 5 years of experience in Marketing or Finance
- Excellent analytical and problem-solving skills
- Knowledge in Financial Software/Solutions rules
- Strong written and strong communication and interpersonal skills, with the ability to build effective relationships with stakeholders at all levels
- Strong ability to “make things happen”: coordinating between people, following up on them, helping to solve problems or direct towards problems solving
- Team player with strong commitment to accomplish tasks and goals
- Strong capability to adapt to changes and ability to motivate others to action
- Organized, autonomous, resilient, able to multitask, prioritize tasks and meet deadlines
- Proficient in Excel (Advanced), PowerPoint, Power Bi, Power Query, BI
