Maps : Post Trade Apac Support

2 weeks ago

Singapore Smart IMS Full time

Excellent understanding of ITIL concepts around Incident, Problem and Change management
Good understanding of capacity assessment and management
Automation mindset to achieve operational excellence and effectiveness.
Willing and able to lead Incidents as they occur.
Knowledge of Asia markets & market practices
Good Knowledge of infrastructure systems, platforms, databases & middleware (Linux, Windows, SAN/NAS, Market Data, Networks, Oracle, MS SQL, MQ, EMS, RV, etc.)
Familiar with UNIX shell scripts, Perl and Python.
Experience with ITRS, Java VM, Windows, Ansible, AMPS, Autosys and Tableau would be desirable.
Strong analytical, problem solving and troubleshooting skills.
Executing commands to trace order and trade flows and perform reconciliations on post trade processing systems and flows.
Analyzing logs using common UNIX syntax and other systems/tools
Advanced M Office suite knowledge and experience
Strong desire & willingness to learn.
Ability to communicate effectively (verbal & written) both complex technical and business problems across a range of audiences especially during crisis situations.
Ability to generate new ideas and possibilities and be creative in coming up with solutions for the business.
**Client Orientation / Client Service Orientation**: An underlying desire to service clients and a motivation to ensure that others need are met.
**Flexibility**: The capacity to adapt approach in light of shifting priorities or changing conditions
Open to shift coverage patterns for early and late APAC coverage with on-call support (We do not have night shifts)
**Team Orientation / Teamwork / Collaboration**: Willingness to work as member of a team.
Relationship Management - Is adept at managing and communicating with senior business management, end users and technology stakeholders.
Strong organizational skills (with an ability to multitask)
Team player as well as being able to work independently, ability and experience in leading a team would be an advantage.
Experience in managing small to medium scale projects across production support landscape is an advantage.
Able to work under pressure in time sensitive markets environment.

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