
Sr Dir, Employee Experience Solution Sales
2 weeks ago
**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
**Job Description** What you get to do in this role**:
- Develop, in coordination with Product Management and Product marketing, key sales and go-to-market strategies and objectives to establish ServiceNow as a leader in Employee Experience Service Delivery
- Provide industry expertise in the development and integration of specific market strategies and programs
- Hire, enable and manage a team of Employee Experience sellers driving customer success and Employee Experience value awareness
- Develop and maintain strong relationships with key accounts, priority customers, partners, and the industry at large
- Closely monitor competitor activity and report on opportunities, obstacles, challenges and red flags that may hinder ServiceNow from capturing key customer accounts
- Become a trusted advisor to our community of customers
- Meet Revenue targets specific to your region in the Finance Business Unit
**Qualifications** To be successful in this role you have**:
- 6+ years of sales management experience in Employee Experience or similar
- Demonstrated experience and ability to work collaboratively in co-selling / team selling and/or carry a sales cycle from start to finish.
- Strong track record working with integration and implementation partners
- Track record for meeting sales KPI’s consistently
- Experience working collaboratively with product management, product marketing and product development
- Ability to effectively communicate ServiceNow value proposition and key differentiators to prospects
- A self-starter, driver and out of the box thinker
- A high degree of passion, energy, drive and willingness to travel frequently (approximately 50%)
- Executive presence and influencing skills
- Results oriented
- Ability to bring multiple parties together to drive key initiatives
JV20
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
**Work personas**
Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.
**Required in Office**
A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.
**Flexible**
A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.
**Remote**
A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.
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