Telco Isp Carrier Account Manager Apac

3 days ago

Singapore ESET, LLC Full time

The Telco/ISP Business Segment Lead is responsible for taking ESET’s Telco ISP offering to wireless carriers (Telco & ISP companies) within the APAC region. The incumbent develops new business opportunities with top tier Telco & ISP companies and are responsible for sales pipeline development for the selected region, introducing new cybersecurity B2B2C solutions to the carriers.
Job description

Besides the commercial extension between carriers and our regional, HQ business development and technology teams, the incumbent will collaborate with multi-functional teams including Sales and Marketing.
Key Responsibilities
- Drives/owns the commercial relationship with carriers in the APAC region
- Ensures carrier requirements are accurately translated to internal teams.
- Ensures/owns the investigation of carrier barriers/issues and partner closely with commercial and technical SPOC from telco & ISP development teams to prioritize and resolve issues.
- Reports project status, prioritize tasks and raises impactful issues to senior management.

Key Qualifications
- Proven track record working on phones, routers or similar products and value added services that operate on cellular and/or fixed broadband networks.
- Minimum of 8 years direct experience working with one or more carriers to enable products and services for cellular or fixed broadband devices.
- Experience and understanding of Telco & ISP industry and protocols such as 5G, LTE, 3G, Fiber, DSL, FWA.
- Deep understanding of network cellular and fixed broadband features and familiarity with current deployments across carrier networks.
- Program/project management experience delivering sophisticated technical projects deploying new cybersecurity offering into carrier networks.
- Ability to establish relationships multi-functional with both internal and external teams, key target group of decision makers within carriers companies and regional, global groups.
- Strong issue tracking/management abilities
- Knowledge and meaningful experience with product requirements from wireless carriers
- Ability to stay focused and prioritize a heavy workload while achieving outstanding quality
- Have excellent judgment and integrity with the ability to make timely and sound decisions
- Excellent writing and interpersonal skills

Job requisition

JR-03710 Telco ISP Carrier Account Manager APAC (Open)
Primary location

Singapore
Additional locations

Time type

Full time

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