
System Administrator
18 hours ago
**The Job**
- 1st level help desk for M3 ERP supports
- Coordinate with users and M3 Consultants for M3 ERP-related issues.
- Install, configure and troubleshoot IT equipment for end users.
- Perform server maintenance, administration, backup and restore, health check, performance tuning and capacity planning. Investigate security breaches and other cyber security incidents.
- Manage system databases and servers to ensure the smooth on-going operation and up-time according to service standards. Plan and perform database version upgrades.
- Manage IT assets and assist in IT documentation.
- Administer WAN/LAN connectivity, routers, switches, firewalls, Wi-Fi, systems and ERP access control.
**The Requirements**:
- Diploma/Degree in IT/ Computer Science
- 2+ years of experience in an IT /System Administrator position
- Knowledge of network technologies including routing and switching.
- Ability to manage multiple support tickets and end to end process to resolve user issues.
- Problem-solving and proactive attitude
- Able to provide support on ad-hoc basis on weekends
**Job Types**: Full-time, Permanent
**Salary**: $2,500.00 - $3,500.00 per month
**Benefits**:
- Parental leave
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Performance bonus
**Education**:
- Local Polytechnic Diploma (required)
**Experience**:
- IT: 2 years (required)
Work Location: In person
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