Guest Relations Officer
5 days ago
Description:
- Responsible for welcoming of guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets seating procedures.
- Be familiar with the menu, promotions, and service procedures.
- Provide full assistance to guests concerning general queries at the restaurant.
- Managing reservations within the online platform
- Obtain familiarity with restaurant policies and procedures in reference to training, safety, and security.
- To familiarize with the work nature and responsibilities of floor staff and all the restaurant's events.
- Ensure the front of the outlet and reservation desk are well maintained. Assist manager to keep traces on guest history profiles.
- Prepare Menu & Captain order
- Assist in inventory count
**Requirements**:
- Minimum GCE 'O' Level /Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, any field.
- At least 2 years of working experience in the related field is required for this position.
- Courteous, well-groomed with a pleasant disposition.
- Preferably Junior Executives specializing in Food/Beverage/Restaurant Service, Customer Service or equivalent.
- Attention to detail is essential
- Team player, who values teamwork, has good team-building skills and is able to communicate effectively with all levels of employees
- Good personal grooming & personal presentation
- Opportunities available for rapid career progression
- Willing to work on weekends, and public holidays
- 5 days work (OFF Sunday & Monday)
**Job Types**: Full-time, Permanent
**Salary**: $2,300.00 - $3,200.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Late shift
**Experience**:
- fine dining: 1 year (preferred)
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