Guest Service Agent

**Job no**: 502528 **Work type**: Full Time **Location**: Marina Bay Sands **Categories**: Hotel - Management **Summary of Job Responsibilities** Front Office and Premium Services TMs provide check-in, check-out and meet and greet services to our hotel guests. These TMs attend to guests in accordance with the Marina Bay Sands Service Quality Review...

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HEREBe part of our diverse and inclusive team.Job ResponsibilitiesOperational RelatedGreeting guests and providing an engaging warm welcome or fond farewellEnsure each guest is greeted promptly, courteously, graciously with eye contact, and a smileBe ever ready to provide luggage assistance at the Arrival Hall or on...

POSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear...

**Customer Focus**: - Demonstrates a strong commitment to customer satisfaction. - Anticipates customer needs, providing personalized service. **Responsibilities**: - Make reservations for guests. - Address guest inquiries and resolve issues promptly. - Ability to handle cashiering unsupervised. - Use appropriate language, tone, and non-verbal cues to...

**Customer Focus**: - Demonstrates a strong commitment to customer satisfaction. - Anticipates customer needs, providing personalized service. **Responsibilities**: - Make reservations for guests. - Address guest inquiries and resolve issues promptly. - Ability to handle cashiering unsupervised. - Use appropriate language, tone, and non-verbal cues to...

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities Administrative Functions- Ensure all team members adhere to the standard operating procedures and policies.- To be receptive to customers' feedback with due...

**Job no**: 497812 **Work type**: Full Time **Location**: Marina Bay Sands **Categories**: Concierge / Front Office **Butler Services** offer personalized service with commitment to create unforgettable memories for our Guest at Marina Bay Sands. It provides 24-hour Butler service to our 63 Suites. It is a position that requires attention to detail,...

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities - Responsible for handling food and beverage orders and serving guests. - Provide friendly, excellent service to all guests. - Assist fellow Team Members to perform...

**Job no**: 502035 **Work type**: Full Time **Location**: Marina Bay Sands **Categories**: Concierge / Front Office, Hotel - Management **JOB SCOPE** **Responsibilities**: **Operational Related** - Work closely with relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining to prepare...

WE TAKE YOU ABOVE BEYONDTake your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.Job Responsibilities Responsible for handling food and beverage orders and serving guests.Provide friendly, excellent service to all guests.Assist fellow Team Members to perform...