
Technical Support Engineer
23 hours ago
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**Technical Support Engineer (Pro Audio)**:
**Responsibilities**:
- Product Specialist in Sound Reinforcement Products
- Pre & Post Sales Environment:
- To develop and provide product training to Staffs/Dealers/Sub-Distributors in Singapore and Overseas
- To be responsible for collating customers' feedback/requirement and competitors product information
- To facilitate and bring together all various resources whether internal or external to work with the sales team to bring each company & customer's project to a complete closure with customers' satisfaction
- To work and assist the System Solution/Technology partners to generate more referrals/sales to dealers, and organization
- To drive Indirect Sales through Channels (assisting Sales Teams, Resellers and System Solution Partners)
- To provide and continuously improve sales kit (e.g. sales presentation slides, FAQ, presales processes, etc)
- To provide strategic product sales support to sales teams, enabling sales and meet total dept sales targets
- To sell effectively in the Sound Reinforcement & Digital Audio Networking products in the Pre
- Sales Processes
- To assist sales team & dealers’ network in system design, set-up, and system calibration to a proper closure in the overall sales process
- Pre & Post Sales Activities Reporting
- Willing to Travel
**Job Requirements**:
- Diploma or Degree in Audio Engineering, Electronics & Communications
- or Audio-Visual knowledge will be added advantage
- 3-5 years in audio-visual industry, preferably on Loudspeaker System & Digital Mixing Console
- Preferably with experience in Speaker Tuning and able to work on audio measuring tools but not essential, external training provided
- Ability to design Sound Reinforcement System and implement Digital Audio Networking system
- Ability to work on AutoCAD and EASE simulation software is an advantage
- Ability to provide technical support in Pre & Post Sales Activities (Vertical & Horizontal Sales Environment)
- Outgoing personality, Team Player, Highly Self Motivator, Sensitive to People's Needs, Energetic, Resourceful, Goal Oriented and Organized Person
- Good Interpersonal and Communication Skill
- Fast Learner and able to work in fast paced, challenging and demanding environment
- Passion in Audio Engineering
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