Field Services Engineer

2 weeks ago

Hougang, Singapore AEQON PTE. LTD. Full time

About Aeqon

Beaqon, a subsidiary of DeClout, is the preferred information, telecommunications and security infrastructure provider in Southeast Asia, in particular in the Indochina region. Its subsidiaries include Asia Wiring Systems, Pacific Wave and TJ Systems.

Beaqon is principally focused on the distribution of high quality wired-line and wireless cable products, IoT gadgets, design and build solutions for data centres and the provision of security and telecommunications systems. It is also a major neutral hosting player in the region for cellular and wi-fi networks

Summary of Position

The incumbent is required to re-engineer existing systems, provide solutions to integrate multiple platforms, provide technical support to maintenance team, support system testing and commissioning and compile operation manuals for systems and be involved in Customer Care Pre/Post-variation order activities.

**Responsibilities**:
Perform off site survey with clients to capture essential requirements
Re-engineer existing systems by analysing and identifying areas for modifications / enhancements
Provide solutions to integrate multiple platforms and hardware e.g. CCTV, security card access
Compile operation manuals by liaising with principal suppliers and maintenance teams on performance of systems on site
Provide on-site technical support for variation orders received by Projects Delivery and Customer Care department
Support maintenance testing and commissioning by drafting specific tests and commissioning plans
Resolve technical issues by coordinating with both internal team and external vendors to meet client requirements
Support of monthly maintenance projects and ensure timeline is met

**Requirements**:
**Essential**:
A Diploma / Degree in Electrical / Electronics / Engineering / IT
Possess analytical and problem solving abilities
Good customer management and communication skills
Good technical knowledge
Outspoken and people-orientated
A good team player with the ability to multi-task
Driven, self-motivated and ability to work independently
Resilient and persistent
Training will be provided
Valid Class 3 Driving License
Able to perform 24/7 Standby Duty

**Preferred**:
2 years of relevant job experience in similar fields
Experienced in troubleshooting security systems

Field Services Engineer
JOB NUMBER
DC0100880
CONTRACT TYPE
Permanent
COUNTRY
Singapore
LOCATION
12 Tai Seng Street #01-01 Luxasia Building Singapore 534118
COMPANY
AEQON PTE. LTD.

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