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Product Specialist Fmt, Asia

2 weeks ago

Singapore Sartorius Full time

**Main Responsibilities & Tasks**:

- Act as the technical escalation pathway for Transfer technologies, Connection and Disconnection product portfolios in their area of responsibility (SME)
- Define the technical execution framework for technology and product implementations
- Act as the higher level resource for conducting complex trials at customer site
- Personal management of complex and strategic projects
- Track and analyse the sales performance of the products within their responsibility and define targeted action plans together with the Sales and Marketing organisations to increase penetration into customer processes
- Execution of advanced level post-sales training for customers
- Ensure competency levels of Field Application specialists and the sales organisation in line with the strategy of the Manager of Business Area
- Consolidate Market feedback, voice of customers and transfer to product management to ensure customers’ needs are considered for new products or evolutions with the product life cycle
- Support Strategy Development and drive strategy defined for products and technologies within their responsibility
- Technical support for quality escalation at customer site
- Act as a technical sales coach for our sales organisation for products within area of responsibility
Technical liaison for important customer collaborations
- Generate data for Application Notes, co-develop sales tools for related products/technologies
- Any other responsibilities as determined essential for the business
**Qualification & Skills**:

- Life Science Graduate or equivalent 3-5 years’ experience in the Biopharmaceutical industry
- Expert level knowledge on Single-use technologies, sterile connections and disconnections, bioprocessing
- Commercial experience and/or sales track record is highly desired
- Detailed understanding of both customer process and regulatory requirements
- Excellent communication and presentation skills and Customer facing experience
- Ability to interact effectively at various levels (sales, technical, end-users)
- Good Market Knowledge (Customers, Competitors) and certain network in the biopharmaceutical industry
- Ability to effectively interface with product/project/division management
- Good English speaking and writing skills

We look for employees who would like to grow with us and move the innovative life sciences sector forward. In the process, we focus on agile project work, mutual support within teams and working as equals. Sartorius thrives as a company with people who give their very best every day and who are eager to develop personally and professionally.

Further insights into our world of work can be found here.