Lta-tro] Asst Manager, Warrant Enforcement, Violation Mgmt
1 week ago
[What you will be working on]
You will be assisting Senior Manager, Violation Management in the administration and supervision of daily operations of the Warrant Enforcement Section.
- Assist to oversee the warrant operations and handle queries by members of public.
- Compile and present warrant statistics on a weekly and monthly basis.
- Liaise with external enforcement/government agencies as well as private establishments/organisations in establishing information on warrant offenders.
- Investigate and reply appeals/feedbacks and calls received.
- Formulate and implement plans to facilitate enhancement to the operational workflow to improve efficiency and effectiveness.
- Conduct training for new and existing staff in Warrant Enforcement Section.
- Lead and/or support tender projects or ad-hoc projects.
[What we are looking for]
- Knowledge in any discipline
- Preferably 3 years of working experience in the enforcement, legal and/ or service industry
- 2 years in a supervisory capacity will be advantageous
- Experience in process improvement and service design, and implementation of complex business systems will be an added advantage
- Positive attitude and able to thrive in a fast-paced working environment
- Possess strong communication skills with an excellent command of the English language - able to prepare and deliver clear written, verbal, and visual proposals to senior management
- Enjoy meeting people and possesses a flair for customer service
- Good analytical, communication (verbal and written) and leadership skills
- Team player who is resourceful, analytical, self-motivated and confident
- Having class 3 driving licence will be an advantage
As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.
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