[LTA-TRO] ASST MANAGER, WARRANT ENFORCEMENT, VIOLATION MGMT New Land Transport Authority | Enfo[...]

4 days ago

Singapore Tech Full time

What the role is:
ASST MANAGER, WARRANT ENFORCEMENT, VIOLATION MGMT
What you will be working on:
(What you will be working on)
You will be assisting Senior Manager, Violation Management in the administration and supervision of daily operations of the Warrant Enforcement Section.

  • Assist to oversee the warrant operations and handle queries by members of public.
  • Compile and present warrant statistics on a weekly and monthly basis.
  • Liaise with external enforcement/government agencies as well as private establishments/organisations in establishing information on warrant offenders.
  • Investigate and reply appeals/feedbacks and calls received.
  • Formulate and implement plans to facilitate enhancement to the operational workflow to improve efficiency and effectiveness.
  • Conduct training for new and existing staff in Warrant Enforcement Section.
  • Lead and/or support tender projects or ad-hoc projects.
    What we are looking for:

(What we are looking for)

  • Knowledge in any discipline
  • Preferably 3 years of working experience in the enforcement, legal and/ or service industry
  • 2 years in a supervisory capacity will be advantageous
  • Experience in process improvement and service design, and implementation of complex business systems will be an added advantage
  • Positive attitude and able to thrive in a fast-paced working environment
  • Possess strong communication skills with an excellent command of the English language – able to prepare and deliver clear written, verbal, and visual proposals to senior management
  • Enjoy meeting people and possesses a flair for customer service
  • Good analytical, communication (verbal and written) and leadership skills
  • Team player who is resourceful, analytical, self-motivated and confident
  • Having class 3 driving licence will be an advantage

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.
About Land Transport Authority
The Land Transport Authority (LTA) is a statutory board under Ministry of Transport that spearheads land transport developments in Singapore. We are seeking dynamic, energetic, highly motivated, passionate and qualified professionals to join us.Many opportunities & challenges await those who are keen on an exciting career to realise our commitment to envision & implement an integrated transport system.
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