Sr. Webinar Manager, Asia Seller Education

5 days ago

Singapore Amazon Asia-Pacific Holdings Full time

1. 8+ years of project/program management experience that includes managing multiple cross-functional projects and initiatives
2. Outstanding verbal/writing skills in Chinese and English.
3. Proficiency in data analysis tools and generating insights from data.

Job summary
Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon’s 14 overseas marketplaces, and supporting local Sellers’ success and growth on the Amazon. Our vision is to be the first choice for all types of Chinese business to go globally.

Amazon Global Selling is looking for Sr. Webinar Manager to join the Asia Seller Education team. In this role, you will build/manage mechanism to optimize Seller-success-oriented webinars by partnering with multiple functional teams, analyzing webinar data, generating actionable insights, quantifying down-stream-impact & investment, and streamlining user experience in Singapore, Thailand and Vietnam.

This is an excellent opportunity to be in a fast-growing organization as we scale our investment in Asia Seller Education. Join a fast-growing program targeted at Asia-based Seller, utilize your strong data analysis skills, partner with diversity of teams, and start-up mechanisms to create sustainable value for our customers.

Key job responsibilities
1. Plan, manage, coordinate, and execute webinar enhancement initiatives to optimize webinar management efficiency, content quality, and user satisfaction for all target audience populations in Singapore, Thailand and Vietnam.
2. Partner with internal teams and external agencies to ensure webinar program success and premium user experience.
3. Build and execute mechanism to gather and analyze voice of customer to identify new opportunities.
4. Develop and track metrics to evaluate webinar effectiveness and implement improvement ideas.

About the team
Asia Seller Education team strives to provide world-class education program to empower Seller start and grow their business on Amazon globally. We deliver high-quality education when and where Sellers need it and drive innovation to optimize Seller experience over time. Our portfolio consists of global and local-initiated programs to fulfill Sellers’ learning preferences with Self-service learning and Instructor-led training. Our team members come from multiple industry with diverse expertise, are based in China, Singapore, Thailand and Vietnam, and collaborate together toward one Seller Success vision for Asia-based Sellers.

1. Experience in e-commerce or digital marketing is preferred.
2. Strong understanding of data analysis tools.

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