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Export Customer Service
2 weeks ago
Job Description
- Our client is a Well-known Japan MNC in Singapore.
- Working Location: East - Changi
- Shipping experience is welcome to apply.
- Working Hour: Mon
- Fri - 9am - 5.30pm, Alt Sat 9am-1pm
**Responsibilities**:
Direct Contact with Customers with friendly and reliable service offered.
Ensuring to provide the flight details to the customer within the stipulated time (1 hour) upon receiving the booking.
Check on the Export Documents Compliance when processing the export work order.
To answers all calls within 3 ringing tones (without fail).
Monitor the onboard status without fail and to informed customers of any irregularity.
Good communication among all related department concerns Eg Ops, Warehouse, Traffic, and planning team.
Constantly aware and update on NEW changes/requirement by airlines or governmental requirements.
Ensure that all monthly customer report is submitted on a timely manner without fail.
**Requirements**:
Minimum 3 " O" Level or 5 " N " Level.
2 years' experience within the same industries/field.
Require basic knowledge of computer (eg, Excel, Words etc.).
**How To Apply**:
Stafflink Services Pte Ltd
**EA Licence No.**: 04C4294
**EA Personnel**: Thomas Heng Zhen Keat
**EA Personnel Reg. No.**: R23112049
Job Type
Permanent Full Time
Working Hours
Mon
- Fri - 9am - 5.30pm, Alt Sat 9am-1pm
Salary
From S$2,500.00 to S$3,000.00
Location
West
Classification
Customer Service / Call Center
**EA Personnel**: Thomas Heng Zhen Keat
**EA Personnel Reg. No.**: R23112049
