Call Center Officer

**Call Center / Customer Service / Hospitality Exp**: - **5 Days Work Week / Office Hour / Able to work on Weekend** **Responsibilities**: - Handle inbound calls - Address customers' enquiries - Follow up on escalated cases and perform call back when required - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service /...

**Call Center / Customer Service / Hospitality Exp**: - **5 Days Work Week / Office Hour / Able to work on Weekend** **Responsibilities**: - Handle inbound calls - Address customers' enquiries - Follow up on escalated cases and perform call back when required - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service /...

Call Centre Exp - Customer Service / Hospitality Exp - No Exp Welcome - Training Provided - 5 Days / Able to work on Weekends / Office Hour **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and...

Call Centre / Customer Service Exp - No Exp Welcome & Training Will Be Provided - 5 Days / Office Hour / Able to work on Weekend - Able to commence work immediately **Responsibilities**: - Handle inbound calls - Address customers' enquiries - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in...

Call Center / Customer Service / Hospitality Exp - 5 Days Work Week including weekend **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service / hospitality experience - Good communications and interpersonal skills - Customer service...

Call Centre / Customer Service / Hospitality Exp - No Exp Welcome - Training Provided - 6 Months Contract **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal skills - Customer...

Call Center / Hospitality Exp - Supervisory / Team Lead Exp - Call Centre KPI Reporting Exp - Office Hour / 5 Days / Able to work on Weekends **Responsibilities**: - Supervise and manage a team of officers - Provide mentorship and counselling to officers - Manage the tabulation of staffs’ shift allowance and OT claims - Handle escalation, investigate and...

Call Center / Customer Service / Retail Sales Exp - No Exp Welcome - Training Provided - 5 Days Workweek including weekend / Office Hours Job Scope: - Attend to calls from frontline Customer Service Team - Ensure follow up on cases escalated - Perform simple investigation for case - Any other ad-hoc duties as assigned **Requirements**: - Prior experience...

**Call Centre / Customer Service / Hospitality Exp**: - **5 Days Work Week / Office Hour / Able to work on Weekend** **Responsibilities**: - Handle inbound calls - Address customers' enquiries - Follow up on escalated cases and perform call back when required - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service /...

Call Centre Exp - Office Hour / 5 Days Work Week including Weekends **Responsibilities**: - Handle inbound calls and perform outbound calls to customers on callback request - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and...