Sales Director

**Essential Knowledge & Skills for a Sales Director at TheZip Curtain 2017 Pte Ltd**:
**1. Industry & Product Knowledge**:
✔ **Zip Curtain Systems & Functionalities**
- Understanding **how zip curtains work**, including **track-guided mechanisms, tension systems, and wind-resistant properties**.
- Familiarity with **automated and manual zip curtain options**.

✔ **Material & Fabric Specifications**
- Knowledge of **high-performance fabrics**such as **Phifer USA mesh, PVC-coated fabrics, blackout materials, and weather-resistant têxtiles**.
- Awareness of fabric **UV protection, durability, and maintenance**requirements.

✔ **Smart Home & Motorization Technologies**
- Understanding **motorized zip curtain systems**, integration with **smart home automation**, and remote control options (Wi-Fi, Bluetooth, voice control).
- Familiarity with brands such as **Somfy, Dooya, or Zigbee-based automation systems**.

✔ **Indoor & Outdoor Applications**
- Awareness of **climate considerations**, such as sun-blocking, ventilation, and waterproofing needs.

**2. Sales & Business Development Knowledge**:
✔ **B2B & B2C Sales Strategies**
- Expertise in **dealing with homeowners, interior designers, architects, developers, and contractors**.
- Ability to create **customized proposals**based on **client needs, budgets, and project timelines**.

✔ **Pricing & Cost Structures**
- Knowledge of **pricing models, profit margins, and cost estimation**for zip curtains.
- Understanding of **bulk pricing strategies, wholesale distribution, and customized installations**.

✔ **Negotiation & Contract Management**
- Ability to draft, review, and negotiate **sales contracts, service agreements, and warranties**.
- Knowledge of industry-standard **payment terms, deposits, and after-sales service policies**.

✔ **Market Trends & Competitive Analysis**
- Awareness of **key market players**, trends in **home automation & smart blinds**, and evolving **consumer preferences**.
- Knowledge of **marketing strategies**, including digital campaigns, showroom promotions, and influencer collaborations.

**3. Technical & Installation Knowledge**:
✔ **Installation & Measurement Requirements**
- Understanding **site assessment, curtain dimensions, mounting methods (wall, ceiling, or recessed installations)**.
- Awareness of **structural considerations, track system placements, and weatherproofing factors**.

✔ **Troubleshooting & Maintenance**
- Basic knowledge of **common technical issues**such as **misalignment, fabric tension problems, motor failures, and track obstructions**.
- Ability to **guide clients**on maintenance, cleaning, and longevity of zip curtain systems.

**4. Compliance & Warranty Regulations**:
✔ **Singapore Building & Fire Safety Regulations**
- Awareness of **fire-retardant fabric requirements, wind-load regulations, and safety compliance standards**.

✔ **Product Warranty & After-Sales Service**
- Understanding **manufacturer warranties, service policies, and common customer concerns**.
- Ability to **explain warranty terms**and address client expectations regarding maintenance and repairs.

**5. Leadership & Sales Team Management**:
✔ **Team Leadership & Sales Performance Management**
- Ability to **train and coach**sales teams on **technical knowledge, lead conversion, and customer engagement**.
- Proficiency in **setting KPIs, monitoring sales performance, and optimizing business processes**.

✔ **CRM & Digital Sales Tools**
- Familiarity with **CRM software, lead management systems, and digital sales tracking tools**.
- Understanding of **online sales channels, showroom presentations, and virtual consultations**.

**Preferred Qualifications & Experience**:
**Industry Experience**- Experience in **window furnishings, interior design, home automation, or architectural products**is highly preferred.
**Technical Sales Background**- Previous experience in **B2B sales, project sales, or home improvement retail**is advantageous.
**Strong Network**- Existing relationships with **property developers, contractors, and interior designers**will be a plus.

A **Sales Director**at TheZip Curtain 2017 Pte Ltd must be both **technically knowledgeable and commercially strategic**, ensuring **exceptional customer service, revenue growth, and market expansion**.