
Retail Operations Manager/assistant Operations Manager
1 week ago
**Position Overview**
The Retail Operations Manager/ Assistant Operations Manager in Hysses Singapore needs to oversee the day-to-day operations of retail stores, you're required to work in the retail environment ensuring smooth processes, optimal efficiency, and excellent customer service. This role involves managing staff, inventory, and sales performance while implementing strategies to meet the company’s objectives. The Retail Operations Manager ensures compliance with company policies, enhances operational standards, and drives the overall success of the retail business.
**Key Responsibilities**
**Operations Management**
- Oversee daily operations of all retail outlets to ensure consistent performance and operational excellence.
- Develop and implement operational policies and procedures to improve efficiency and customer experience.
- Monitor store performance metrics, including sales, customer satisfaction, and operational costs.
- Ensure stores comply with company standards, including cleanliness, visual merchandising, and safety regulations.
**Staff Management**
- Recruit, train, and mentor store managers and retail staff.
- Set performance goals and conduct regular performance evaluations for retail teams.
- Develop and implement staff schedules to optimize coverage and minimize costs.
- Foster a positive work environment to enhance employee engagement and retention.
**Inventory and Supply Chain**
- Manage stock levels, inventory control, and replenishment to ensure product availability and minimize shrinkage.
- Collaborate with the purchasing team and marketing team to align stock levels with sales trends and promotional activities.
- Oversee inventory audits and address discrepancies.
**Sales and Customer Service**
- Drive sales targets and develop strategies to achieve business objectives.
- Analyze sales data and market trends to identify opportunities for improvement.
- Ensure high standards of customer service across all outlets, addressing customer concerns promptly.
- Collaborate with the marketing team to execute promotions and campaigns effectively.
**Compliance and Reporting**
- Ensure compliance with local laws, health and safety regulations, and company policies.
- Provide regular reports on store performance, challenges, and opportunities to senior management.
- Implement corrective actions based on audit findings or management feedback.
**Qualifications and Requirements**
- Relevant qualifications in Business Administration, Retail Management, or other related field.
- Proven experience in retail operations, with a minimum of 3-5 years in a managerial role.
- Able to work in the retail environment.
- Strong leadership and team management skills.
- Excellent organizational and problem-solving abilities.
- Proficiency in inventory management systems and retail software.
- Strong analytical skills with the ability to interpret sales and financial data.
- Exceptional communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
-
Assistant Manager, Retail Operations
7 days ago
Singapore ESR Group Full timeResponsible for running the mall operations in managing the daily operations, maintenance, upkeep of the mall and tenancy relationship and communication with the retailers. - Conduct daily Mall common area pre-opening checks. - Management of service contractors to effectively achieve the highest standard. - Assist in coordinating, and conducting inspections...
-
Manager / Assistant Manager, Retail Operations
2 weeks ago
Singapore Annexion Partners Pte Ltd Full timeLocation: - Singapore- Discipline: - Client type: - Contact: - Ethan Tan- Reference: - 957- Posted: - 12 minutes agoWe are currently working with a regional real estate property manager in looking for an Assistant Manager / Manager of Facility Management Professional for the retail segment of the mall. If you are successful in this role, you will be working...
-
Assistant Retail Operations Manager
19 hours ago
Singapore Louis Vuitton Full time**Poste**: As the Assistant Retail Operations Manager, you are instrumental in assisting the Retail Director in driving and monitoring the key retail strategies and initiatives across the Singapore stores, working in close partnership with key stakeholders. You will also be key in supporting the stores in achieving operational excellence and the overall...
-
Merchandise Operations Manager
1 week ago
Singapore COACH OPERATIONS SINGAPORE PTE. LTD. Full timeExplore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story. At...
-
Singapore HYSSES SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesPosition OverviewThe Retail Operations Manager/ Assistant Operations Manager in Hysses Singapore needs to oversee the day-to-day operations of retail stores, you're required to work in the retail environment ensuring smooth processes, optimal efficiency, and excellent customer service. This role involves managing staff, inventory, and...
-
Singapore HYSSES SINGAPORE PTE. LTD. Full timePosition Overview The Retail Operations Manager/ Assistant Operations Manager in Hysses Singapore needs to oversee the day-to-day operations of retail stores, you're required to work in the retail environment ensuring smooth processes, optimal efficiency, and excellent customer service. This role involves managing staff, inventory, and sales performance...
-
Retail Manager
2 weeks ago
Singapore LOTTE Travel Retail Singapore Full timeThe main responsibilities for Retail Manager is to ensure the effective performance of the stores through the management of the retail team and the implementation of company policies and procedures. The Store Manager will lead by example and have a hand’s on approach to the business with high levels of attention to details to maximize sales and...
-
Assistant Manager, Retail Operations
2 weeks ago
Central Singapore PERSOLKELLY Full timeWe are seeking to hire an Assistant Manager, Retail Operations - reporting to the Senior Manager, Retail Excellence and Customer Experience, the role will be developing and leading the rollout of retail operations & processes across the region, acting as the custodian of all store related processes within the organisation whenever there are new initiatives...
-
Retail Operations Assistant Manager
5 days ago
Singapore Hays Full time**Your new company** My client is a Japanese-based renowned footwear firm. **Your new role** As the Retail Operations Assistant Manager, you will work closely with the team to drive and deliver retail productivity and profitability, KPI growth, CRM and customer service excellence across all local retail stores. You will be responsible for all retail sales...
-
Assistant Education Manager
2 weeks ago
Singapore COTY OPERATIONS ASIA PACIFIC PTE. LTD. Full time**About the role **The Assistant Education Manager is responsible for designing, developing, and training programs to help the Beauty Advisor Team develop competency and skill set in order to perform efficiently in ensuring retail excellence from our sales force. **THE ROLE** In your role, you will: - Devise and/or adapt training programs and materials,...