Implementation Manager

We believe in a world where growth thrives across borders and cultures. That's why our Founder and CEO Rick Hammell started Atlas, coining the term Employer of Record (EOR) simultaneously. As an EOR, Atlas employs people to work for companies anywhere in the world. Before we came along, the only businesses offering a similar solution were essentially brokers. They'd outsource your HR and payroll services to third-party providers in different countries. Today, we're the only 100% Direct EOR in the world, partnering with clients to get to market 82% faster, at a reduced cost, and with lower risk through local expertise in over 160 countries.

Atlas technology powers the idea that companies can employ whoever they want, wherever they are in the world. Through our cloud-based platform, we deliver the Human Resources infrastructure that underpins international growth, leaving companies free to focus on the strategy that makes it happen. We partner with our clients through their international life cycle from the first dip in the global pool until the moment it's time to set up their own entities and run payroll. Atlas is here from point A to point Z.

The future of work is borderless, and so are we. So, it helps that our people are located around the globe — in the US, UK, India, China and beyond — and speak 90+ languages. Diversity and inclusion are at our core.

We're excited about our next phase of growth. We're launching new tech, adding new solutions and now we're looking for YOU — eager for a challenge, energized by innovation and aligned with our mission to deliver a future of work without borders.

**Key Responsibilities**
- Project manage throughout the client onboarding & solution implementation journeys with attention to detail, organization of information, vigilant follow up, and steady communication.
- Accountable for client satisfaction as it relates to meeting milestones and goals.
- Manage expectations and understanding by establishing clear timelines and managing documentation requirements.
- Demonstrate creative problem solving and solid judgment.
- Ownership, escalation, and resolution of risks & issues in a timely manner.
- Contribute to the company's product development and improvement processes.
- Ensure timelines are met by partnering with internal departments and stakeholders and holding them accountable to meet project dependencies and commitments.
- Accurately document, track, and report onboarding projects.

**About You**
- Bachelor's Degree
- Proven work experience minimum 3-5 years as an Onboarding/Project Manager or Implementation Manager

**What We Value***
- Be passionate and confident. This role requires client-facing presentations and communications.
- Strong project management skills.
- Be solution oriented. Our clients come to us with challenges. Be their trusted advisor and help them achieve their goals.
- Be curious about technology and excited to evangelize how technology solutions can make organizations & people better.
- Strong communication skills. Being a consultant means being able to listen, ask insightful questions, and challenge the status quo.

**What We Offer**
- The opportunity to work with a purpose — simplifying global expansion while supporting sustainable communities around the world
- A diverse and inclusive environment, with over 40 nationalities represented, 90+ languages spoken, and a workforce made up of 52% women
- Flexible PTO and birthdays off
- Growth and development opportunities with access to Coursera - a leading learning and certification provider
- The opportunity to challenge yourself in a high-performing organization and leave each day knowing you have made an impact.

This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required.