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Outlet Manager

2 weeks ago


River Valley, Singapore TopTable Full time

We are looking for a dynamic and motivated F&B Manager to support the daily operations of venue. The Manager will work closely with the Directors and General Manager to ensure smooth service, uphold brand standards, and deliver exceptional guest experiences while leading and motivating the front-of-house team.

Key Responsibilities

**Operations & Guest Experience**
- Oversee day-to-day floor operations, ensuring smooth service and guest satisfaction.
- Handle guest feedback and resolve service issues professionally.
- Ensure consistent implementation of service standards, food & beverage quality, and hygiene.
- Assist with scheduling, shift planning, and floor coverage.

**Sales & Business Performance**
- Drive upselling of food, drinks, and packages.
- Support sales, planning and execution of events, private bookings, and promotions.

**Team Leadership & Training**
- Lead, supervise, and motivate service staff during operations.
- Conduct pre-shift briefings to align team on service standards and daily goals.
- Train, mentor, and coach team members to improve service quality and upselling skills.
- Support recruitment and onboarding of new staff.

**Requirements**:

- Minimum 3 years of F&B experience, with at least 1 year in a supervisory role.
- Strong leadership, organizational, and communication skills.
- Hands-on, proactive, team-player and able to lead by example.
- Excellent problem-solving and customer service abilities.
- Flexibility to work evenings, weekends, and public holidays.

What We Offer
- Fun, vibrant working environment with a strong team culture.
- Staff welfare such as staff meals, team bonding, and training programs.
- Quarterly incentives programe

Pay: $3,300.00 - $5,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Parental leave

Work Location: In person